ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Method Financial
Austin, TX, United States
[Full Time] Customer Success Manager at Method Financial (United States) | BEAMSTART Jobs Customer Success Manager Method Financial United States Date Posted 07 Nov, 2022 Work Location Austin, TX, United States Salary Offered $100000 — $135000 yearly Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options Yes Vacancies 1
Job Source: Method FinancialWorkday, Inc.
Austin, TX, United States
1. Provide the best possible experience on our site 2. Collect statistics to optimize site functionality At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us ap
Job Source: Workday, Inc.AlertMedia
Austin, TX, United States
Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our values, which reflect our view on what’s important and what’s right, include: We’re hum
Job Source: AlertMediaEvenUp
Austin
Job Description Job Description In the past 18 months, we scaled our customer base from 0→250 for a SaaS product with our first CSM hired in Dec. 2022. We now have a team of 6 all-star CSMs and are looking to bring on more who can help develop customer engagement plans, execute customer growth initiatives, and provide daily customer support. Our
Job Source: EvenUpKCare
Austin
Job Description Job Description About KCare KCare is a mission-driven software provider for social service agencies. We aim to simplify the management of the complex processes for child welfare and behavioral health through our powerful, industry-leading case management, EHR, and analytics solutions. Our software helps agencies and clinicians wo
Job Source: KCareMongoDB
Austin, TX, United States
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoD
Job Source: MongoDBTechAlliance of Southwestern Ontario, London Economic Development Corporation
Austin, TX, United States
Position Responsibilities & Essential functions Fields questions and direct s clients to appropriate support resources. Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals Maintains pre-
Job Source: TechAlliance of Southwestern Ontario, London Economic Development CorporationBackpack Group LLC
Austin, TX, United States
Job Description Job Description At Backpack Group, LLC, we’re on a mission to solve climate change by using technology to reduce the impact of the built world on our environment. We are looking for people who share in that passion and thrive in a culture built on innovation, integrity, and humility. Come join us in building a better future. Lo
Job Source: Backpack Group LLCAustin, TX, United States
At Apiture, our mission is to empower financial institutions to know and serve their clients with the care of a traditional community institution at the scale, speed, and efficiency required in today’s digital world. With more than 300 clients throughout the U.S., we deliver comprehensive online and mobile solutions that support banks and credit unions, ranging from community financial institutions to new, innovative direct banks.
Summary:
As a Customer Success Manager at Apiture, you’ll be responsible for managing renewals, cross-sales, escalations, and overall health of the accounts within your portfolio. The CSM is not only the customer’s main point of contact within Apiture, but also a trusted digital banking advisor.
Location (Wilmington, NC, Austin, TX, Remote):
We have offices in Wilmington, NC and Austin, TX and while some positions need to be based out of those offices, we will consider remote candidates based on their time zone.
Responsibilities:
Manage the overall health of accounts within your portfolio by cultivating relationships with key stakeholders, managing customer escalations, and holding regular wellness check-in meetings.
Cross sell new products & services and negotiate renewals with existing customers focusing on banking executives in technology, operations, and business.
Conduct needs analysis and account mapping activities to identify qualified cross-sale opportunities within your portfolio.
Work closely with Support, Implementations, Product, and other teams at Apiture to provide a superior, seamless customer experience.
Maintain and report on sales activities and pipeline through our CRM platform.
Participate in customer on-site meetings, marketing events, and trade shows as required.
Requirements:
Bachelor’s degree or commensurate experience
5+ year’s working for a digital banking or fintech company
5+ year’s experience in Saas or digital banking, account management or customer success roles
Experience managing a portfolio of accounts with a documented record of accomplishment.
Effective communication, presentation, and negotiation skills
Strong account management skills with expertise in building long term relationships.
Ability to work independently in a sales role with the ability to travel.
Detail-oriented and goal driven with the ability to effectively manage multiple projects.
Works collaboratively across cross-functional teams
#J-18808-Ljbffr
Customer Success Manager jobs in Austin, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.