Manager - Customer Relationship & Plumbing Dispatcher
Monterey Park, CA, United States
* Monterey Park, CA, USA
* $58,000-$65,000
* Salary
* Full Time
*paid sick time, paid holidays, paid vacation, health insurance, company-paid training, and fun company events.*
is readily seeking a **Manager - Customer Relationship & Plumbing Dispatcher** to keep our **Los Angeles, CA** running efficiently while delivering the best customer experience possible. This position is **paid competitively at $58,000-$65,000/year depending on skill and experience!** You'll **enjoy coming to work** and **feel valued** for your contributions to the team.In addition to **great pay** and our **exceptional culture**, we offer our team the following **benefits and perks**: * **Health Insurance**
* **Paid sick time and vacation**
* **Paid holidays**
* **Company-paid training**
* **Fun company events**
**Monkey Wrench Plumbing Co.**
So, now that you've learned the who, what, where, and why, you may be wondering **HOW****mobile-friendly online application**. We hope to meet you soon!
**OUR IDEAL MANAGER - CUSTOMER RELATIONSHIP & PLUMBING DISPATCHER**
* Professional--present yourself as someone you would want to do business with
* Positive--a can-do attitude that helps you rise to challenges
* Career-minded--ready to take the next step
* Pride in your work--real desire to do quality work and ensure customer satisfaction
* Team player--get along well with others and have a true understanding of teamwork
* Service-oriented--focused on the needs of others, both customers and technicians
* Driven--can remain calm in stressful situations and patiently respond to client questions and concerns
**ABOUT MONKEY WRENCH PLUMBING**
At Monkey Wrench Plumbing, we're proud of our reputation as the number one plumbing company. Our team handles residential plumbing from routine to complex repairs. Over the years, we've worked hard to get to where we are, and we are still committed to providing a variety of exceptional plumbing services to the greater Los Angeles area.
We would not be as successful as we are if it wasn't for our professional and talented team. We believe that in order to create a successful business, we need to ensure that our team is thriving. Along with a **generous benefits package**, we also offer **excellent perks** such as the **paid training**, **management that cares**, and **career development opportunities**. We like to **promote from within**! We do a lot more than just work together. You'll come to love our company outings and build life-long friendships at Monkey Wrench Plumbing.
**REQUIREMENTS FOR OUR MANAGER - CUSTOMER RELATIONSHIP & PLUMBING DISPATCHER**
You are the voice of Monkey Wrench and responsible for ensuring the utmost customer satisfaction. And, as a result of your skills, you manage to help us achieve daily revenue goals. Your demeanor in person and phone etiquette is always positive and friendly as you interact with customers to schedule and confirm appointments.
When it comes to assigning calls to technicians, you ensure that the job fits the skill level. You are also known for your communication skills and ability to keep everyone informed along the way whether that be potential delays or a rescheduling need. Other various tasks that include keeping the office well-organized and clean are at the top of your to-do list. You get great satisfaction out of keeping our office running smoothly and customers smiling!
* A high school diploma or the equivalent (**any dispatch experience is a plus!**
* Can pass a background check
* Able to pass a drug test
* Technical ability to use Microsoft Office software
* The ability to type 65 WPM
**If this sounds like the right opportunity for you and you meet the above requirements,** we need you. **Apply today to join our team** as a Manager - Customer Relationship & Plumbing Dispatcher!
Location: 91754
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