Client Partner

Memphis, TN, United States

Who are we?

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

The Opportunity

· Identify, plan, develop and direct the implementation of a business strategy that will lead to growth in within the account in line with targets to significantly improve top and bottom- line growth and increase market share. Quantifiable measures for success include:

Bookings.

Revenue.

Contribution Margin

Pipeline growth.

DOR

Client Satisfaction and retention

Plan and direct the organization’s activities to quickly drive growth of the pipeline to have a positive impact on in-year bookings

Leverage excellent CxOs contacts to build, shape and close deals with emphasis on large transformation opportunities

Build and maintain client relationships to bring to bear potential from existing Capgemini clients across all sectors and expand and deepen the business relationship to help settle clients’ future business needs

Direct the organization’s activities to achieve stated targets and standards for financial, operations and trading performance leading to improved efficiency, profitability and efficient management of resources, quality, culture in adherence to the company policy

Address sophisticated client issues and customer concerns involving interactions up to and including “C” level executives

Develop and maintain a strong partner ecosystem

Ensure a clearly defined process and methodology in the sales organization and create accountability for forecasting and delivery; along with establishing and leading the appropriate insight into the sales pipeline

Build a strong, high potential, diverse team with a shared vision for delivery excellence, client satisfaction and profitable revenue growth

Our Ideal Candidate

A ‘C’ level advisor with executive presence, gravitas and credibility

A ‘sales DNA’ with a strong and demonstrable track record in sales and business leadership within transformational outsourcing and a consistent track record of creating, shaping and closing large transformation deals

Consistent in driving large scale business transformation programs (Finance, Supply Chain, ERP transformation programs) and delivering significant business outcomes

Ability to partner and drive teams across business lines and partner eco-systems to deliver results

Excellent client focus, with strong customer relationships and a proven record to grow revenue

Significant commercial acumen and financial astuteness with a focus on the customer and a clear dedication to generating top-line growth

Working globally and across borders; ideally with experience of working with off-shore locations in EE and/or India

Ability to provide strong leadership and mentorship to all functions of the business (sales, delivery and administrative functions); ability to make tough decisions that often require trade-off between conflicting priorities

Proficient command of English

Required Skills:

Leadership & Management Behavioral Competencies

Result Oriented: A driven individual, committed to delivering results and with the ability to focus and provide focus to others on delivering key initiatives and targets

Teammate: Collaborative standout colleague who motivates people to do their best and creates a multifaceted and results-orientated environment.

Customer Oriented: Nurtures a deep, proactive understanding of customer requirements and goals. Laser focused on client happiness

Analytical Skills: Good business insight; strong analytical skills, ability to track the market changes and develop solutions for business. Solid financial skills

Leadership Skills: Highest standards of professional and personal integrity, combined with the sound judgment, maturity, perseverance and resilience of an effective business leader

Change Management: Entrepreneurial spirit with an orientation to drive innovation in a changing marketplace. Well-adapted and organized, while being creative to inspire change

People Developer: Identifies development needs and coaches to improve performance; creates opportunities, empowers and provides support for career advancement; establishes priorities with clear goals and responsibilities to get results from people; makes them accountable

Personal Characteristics: Outstanding leadership and communication skills. Capacity to act as the external face of the organization. Inspires loyalty and respect through personal competence and interpersonal skills. Fast learner, open to suggestions and ideas, but also critical

Personal Motivation: Energetic and proactive self-starter who can thrive in an environment where they need to take the initiative

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

About Your Career

At Capgemini, we help organizations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.

About Capgemini

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing, and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family, and work-life needs.

#GetTheFutureYouWant

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job:

Organization: BSv

Title: Client Partner

Location: TN-Memphis

Requisition ID: 074861