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Texans Can Academies
Austin, TX, United States
Applications will be accepted beginning Wednesday, October 25, 2023 12:00 AM (Central Standard Time) Do you know someone who should apply for this job? Send this job posting to him or her! We'll send an email and include the job details and a link to this posting. Recipient's Name Recipient's Email Your Name Your Email Do you know someone who shoul
Job Source: Texans Can AcademiesNESCO Inc
Austin, TX, United States
Summary: Act as a Technical Engineer supporting nationwide clients in diverse environments, delivering superior assistance as a key member of the production team. You will work directly with Community Financial Institutions and their IT/Operations teams. Primary responsibilities would be ensuring that daily files are successfully loaded through va
Job Source: NESCO IncWalkMe
Austin, TX, United States
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using analytics, engagement, guidance, and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. As a Technical Support Engineer, you wi
Job Source: WalkMeSonarSource
Austin, TX, United States
Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues
Job Source: SonarSourceLatitude, Inc.
Austin
Job Description Job Description This position is looking for someone who is able to work onsite 2 days a week and has experience with DevOps tools like Docker, Jenkins, and CI/CD. This is a full-time direct hire position that is looking to pay between $100k-$110k/yr. This is a high level technical support role that is looking to bring on someone
Job Source: Latitude, Inc.Autofleet, Ltd.
Austin, TX, United States
We are making the future of mobility come to life today. At Autofleet we support the world’s largest vehicle fleet operators and transportation providers helping them optimize existing operations and seamlessly launch new, dynamic business models - driving efficient operations and maximizing utilization. You Are: Our ideal candidate is service orie
Job Source: Autofleet, Ltd.ShipperHQ
Austin
Job Description Job Description Technical Support Engineer - SaaS About Us: ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 50+ team members spread across the
Job Source: ShipperHQTake2 Consulting, LLC
austin, tx
Client is seeking Technical Support Engineers who will directly contribute to the transformative growth within our Cloud and Enterprise Infrastructure division by supporting Cloud Remote Technical Support team reporting to the Cloud Sr. Engineering Services Manager. The ability to work across cultural boundaries and to collaborate with other teams
Job Source: Take2 Consulting, LLCAustin, TX, United States
We are currently looking for a Field Technical Support Engineer I to join our San Antonio & Austincampus. If the following opportunity sounds like the right fit for you, please apply.
Primary Purpose:
Provide enterprise-level assistance to our end-users (customers). You will diagnose and troubleshoot software, computer hardware, and desktop networking problems and help our customers install applications and programs, etc.
Qualifications:
High School diploma required
Bachelor's degree in related field, preferred
Certification in Microsoft, Google, CompTIA Network+, or similar technologies is a plus
Experience: Minimum of 1-year experience as a Helpdesk / Service Desk technician, or as a Field Service Technician working with computer technology
Required Knowledge Proven work experience as a Technical Support Engineer, Field/Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows 10, Active Directory, Google Apps, and diverse desktop networking environment.
Good understanding of computer systems, mobile devices, wireless technology and other tech products
Ability to diagnose and troubleshoot technical issues
Familiarity helpdesk software (eg. Zendesk, Zoho, etc.)
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Essential Duties Deliver campus-based computer technical support services for staff and students as required.
Diagnose and troubleshoot hardware and other technical issues, including account setup and network configuration
Track computer system issues through to resolution, within agreed time limits
Properly escalate unresolved issues to appropriate internal teams (e.g. Network Engineers)
Ensure all issues are properly logged and updated
Prioritize and manage several open issues at one time
Prepare accurate and timely reports as requested
Supervisory Responsibilities:
None.
Equipment Used : Computers, telephone and peripherals
Mental Demands/Physical Demands/Environmental Factors: Posture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing/pulling, twisting
Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching
Lifting: Moderate lifting and carrying of equipment up to 50lbs
Environment: Occasional prolonged and irregular hours; occasional districtwide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
TEXANS CAN ACADEMIES is an Equal Opportunity Employer
Field Technical Support Engineer I jobs in Austin, TX, United States
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