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ProCare Solutions LLC
Denver, CO, United States
About Procare Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. Procare Solutions is the number 1 name in childcare software - used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Pro
Job Source: ProCare Solutions LLCSerenity Healthcare, LLC
Lakewood, CO, United States
Customer Support Specialist Location: Lakewood, CO Do you enjoy making a positive impact on other people’s lives? Would you like to work in an environment where you can build strong relationships with your patients while helping them achieve their goals? If this sounds appealing, then this is a great opportunity to join a growing healthcare technol
Job Source: Serenity Healthcare, LLCProcare Solutions
Denver
Job Description Job Description About Procare Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. Procare Solutions is the number 1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare
Job Source: Procare SolutionsProCare Solutions LLC
Denver, CO, United States
About Procare Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. Procare Solutions is the number 1 name in childcare software - used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Pro
Job Source: ProCare Solutions LLCWilson Language Training
Denver, CO, United States
Customer Support Specialist Department: Customer Experience Location: Wilson Language Training is looking for a Customer Support Specialist to join the team. This role focuses on high quality interactions with customers via telephone, email, and online chat. Communicating product and service information, managing course enrollments, and assistin
Job Source: Wilson Language TrainingBooj
Denver, CO, United States
A successful Customer Support Specialist will deliver comprehensive, high quality support of various RE/MAX products and services. On this fast-paced team, the Specialist will need to exemplify outstanding customer service skills as well as troubleshooting skills. The Specialist will have a passion for solving problems, leveraging technology, and h
Job Source: BoojProcare Software
Denver, CO, United States
About Procare Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service. Procare Solutions is the number 1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Proca
Job Source: Procare SoftwareTrustpilot, Inc.
Denver, CO, United States
As our Customer Education & Enforcement Specialist (Maternity Cover) your priority is to ensure our customers (consumers and businesses) understand our values. Where misuse is identified our goal is to translate our values into their actions. You will play a significant part in ensuring Trustpilot remains the go to review site by ensuring that cont
Job Source: Trustpilot, Inc.Denver, CO, United States
About Inclined
Inclined is building a technology platform focused on driving better long-term outcomes for whole life insurance policy holders. Our mission is to help people get more value out of their whole life investment, while transforming a trillion-dollar industry ready to benefit from modern technology. We’re a well-funded venture backed start-up founded by industry veterans from software, finance, and life insurance.
About The Opportunity
This is your chance to be a founding member of our customer support team! Help us shape the future of customer experience in the Fintech space. We're committed to exceeding expectations and delivering an exceptional experience for our advisors and policyholders.
About The Role
We’re a distributed team with headquarters in Sausalito, California and Denver, Colorado. We value team members who are committed to working collaboratively. You'll be the go-to expert for our financial advisors and policyholders, guiding them through our iLoc process over the phone and email. Your mission is to deliver fast, friendly, and knowledgeable support, going above and beyond to delight our customers. This role is ideal for a proactive problem-solver with a "builder's mindset" ready to shape our processes and customer resources. This is a heavy phone based role so you must love helping people over the phone.
You will:
Handle a high volume of customer inquiries via inbound and outbound phone calls and email (40-60+ contacts daily)
Be a product and process expert, helping customers navigate our systems and processes smoothly
Troubleshoot issues, escalating when necessary and advocating for the customer
Collaborate with internal teams to improve the customer experience
Work in a hybrid environment with in-office and work-from-home flexibility
You’re a good fit for this role if you have:
A "Get Stuff Done" attitude and a track record of efficiency
Superb communication skills, both written and verbal
A passion for exceptional customer service and problem-solving
Strong attention to detail, essential for compliance in our industry
Tech-savviness and a knack for quickly learning new systems
A strong receptiveness to coaching, taking feedback and quickly implementing change for the positive
Bonus if you have:
Whole life insurance experience
Comfort with a high-volume, phone-based environment
Startup experience and a love for a fast-paced atmosphere
HubSpot familiarity
The Perks
Competitive compensation, benefits, and equity
Great downtown Denver office location
Fun team culture with events and outings
Opportunity for rapid career growth within a high-growth fintech company
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Customer Support Specialist jobs in Denver, CO, United States
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