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OSI Vision
Fort Worth, TX, United States
Job Description The primary objective of this role is to deliver technological support services across a designated geographical area. By providing high-quality assistance and managing diverse responsibilities tailored to the unique needs of each office, this position aims to enhance overall productivity, satisfaction, and security for the facilit
Job Source: OSI VisionSpero Technology
Fort Worth, TX, United States
Work schedule - Monday - Friday 8 AM to 5 PM - in the office. Flex time is allowed. Travel may be necessary when other offices require on-premise technical support. Work Sponsorship -Plummer will only employ those who are legally authorized to work in the United States. Job Description •Provide phone, in-person, and virtual technical assistanc
Job Source: Spero TechnologyUS Navy
Fort Worth, TX, US
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on boa
Job Source: US NavyUS Navy
Irving, TX, US
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on boa
Job Source: US NavyXpressdocs
Fort Worth, TX, United States
Support Technician Fort Worth, Texas, United States •TechnologyCome Work for Us!Join our growing team of experts dedicated to helping clients simplify and strengthen their marketing efforts.Xpressdocs is looking for Desktop Support Technician. In this role you will work as part of a team of IT professionals who provide in-house technical PC hardwar
Job Source: XpressdocsLandpoint
Fort Worth
Job Description Job Description Landpoint is searching for a highly motivated and career-driven individual to join our growing team as a IT Support Technician in Fort Worth, Texas. In this role you would be a part of our growing company and have responsibilities such as: Provide Workstation Software and Hardware Break Fix support Install, Moves,
Job Source: LandpointDave & Buster
Euless, TX, United States
Job Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision,
Job Source: Dave & BusterCarroll Independent School District
Southlake, TX, United States
Position Type: Administration/Specialist Date Posted: 2/27/2024 Location: Administration Date Available: as filled MISSION: CISD educates and inspires every Dragon through a tradition of excellence and innovation in academics, character, and service for life-long success. JOB SUMMARY: Provide technical support to the Special Programs Departmen
Job Source: Carroll Independent School DistrictKeller, TX, United States
Job Title: Technician Wage/Hour Status: Non-Exempt
Job Role: Support Funding Source:
Pay Grade: OS 7
Department/School: Technology
Function: Technology
Reports to: Field Operations Coordinator HR Date Approved: May 2022
HR Date Revised: January 2024
SUMMARY:
Deliver courteous and professional services to deploy, troubleshoot and resolve issues for all endpoint devices, software and peripherals including Windows, Android, and Apple operating systems.
The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
Model KISD core organizational beliefs and values; perform duties effectively and efficiently for the purpose of supporting and contributing to high student achievement.
Provide program support and service delivery; communicate effectively within and across teams and participate in cross-functional work groups.
Maintain a commitment to the District mission; model District expectations through personal leadership and actively support the efforts of others to achieve District goals.
MAJOR RESPONSIBILITIES AND DUTIES
Technology and Audio Visual Deliver non-disruptive prompt, courteous, and professional service to end-users at all times in a time-sensitive learning environment.
Deploy, update, configure and troubleshoot all end point devices including mobile devices, hardware, software, applications and mobile apps in Microsoft, Google and Apple environments.
Follow ITIL procedures to complete tasks for incidents, requests, and problem resolution.
Troubleshoot and remediate incidents and requests effectively in the field, by phone, and using remote support tools.
Analysis and Collaboration Provide technical assistance to other Technicians when required.
Participates in a variety of meetings for the purpose of conveying and gathering information regarding a wide variety of subjects required to carry out their responsibilities.
Assist Service Desk, Specialists, and Analysts to gather information and deploy services.
Recordkeeping, Reporting and Inventory Document all issues, activities, and resolutions using consistent and clear language.
Utilize knowledgebase and suggest documentation improvements.
Perform inventory management of equipment, wirings, and accessories to avoid any shortages.
Policy, Reports, and Law Prepare technical reports by collecting, analyzing, and summarizing information and trends, track statistics on issue and problem resolution.
Maintain confidentiality.
Maintain excellent working relationships and communicate effectively with all District personnel and the community.
Develop and maintain systems for retrieval of information in support of all programs; compile, maintain, file, and secure all physical and computerized reports, records, and other required documents.
Pursue Professional Development activities for self and ensure that Professional Development activities are aligned with District goals and initiatives and current professional research.
Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
Comply with the Professional Code of Ethics and Standard Practices for Texas Educators.
Follow District safety protocols and emergency procedures.
Perform other related duties as assigned.
QUALIFICATIONS:
Education/Certification: High School Diploma
Valid Driver's License
A+, Net+ or operating system certification (preferred)
Experience: Two (2) years audio/visual technical services (preferred)
Experience in K-12 education organization (preferred)
SPECIAL KNOWLEGDGE/SKILLS/ABILITIES: Knowledge of ITIL
Knowledge of change management
Knowledge of tools and techniques to measure service delivery against agreed service levels
Excellent communication, written and verbal
Ability to oversee timely delivery of quality technical support service to clients
Knowledge of the software or hardware systems being supported and effective personnel management skills
Knowledge and experience of managing vendors and external service providers
Strong organizational skills
SUPERVISORY RESPONSIBILITES: None
MENTAL/PHYSICAL DEMANDS AND ENVIRONMENTAL FACTORS:
Tools/Equipment Used: Standard office equipment including personal computer and peripherals
IP network equipment (Ethernet and AVB cables)
Computer systems (macOS and PC operating systems)
Posture: Prolonged sitting and standing; bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching
Lifting: Occasional lifting and carrying 50 to 80 pounds
Environment: May work prolonged or irregular hours; occasional districtwide and statewide travel
Work to be completed on-site from assigned school or building; regular exposure to noise and computer monitors
No remote work
Mental Demands: Work with frequent interruptions; maintain emotional control under stress work; prolonged or irregular hours
Technology Support Technician jobs in Keller, TX, United States
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