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Parried
united states
Location: Remote with occasional on-site visits in Austin, Texas. Applicants must reside in or near Austin to qualify. About Parried: At Parried, we are more than just an IT services provider; we are the backbone of our clients' technological infrastructure. As a rapidly growing managed IT services company, we excel in proactive monitoring, mainte
Job Source: ParriedPlanet Technology
united states
Planet technology is looking for an IT Support technician in the Charlestown area- great opportunity! experience with windows- 10 and 11 experience in troubleshooting various issues- connectivity, printers, emails etc experience with O365 and Azure domains is a plus
Job Source: Planet TechnologyMerge IT
united states
Our enterprise-level client in Vance, AL, has an immediate need for several IT Support Technicians across multiple 12-hour shifts in a manufacturing / factory setting. Please see below for full details: Job Notes: --6+ month contract / extendable and likely to go perm with good performance. --Onsite in Vance, Alabama --Drug & Background check requ
Job Source: Merge ITBeyond Technology
united states
As a IT Technician, you will provide technical support to small business clients and serve as a point of contact for customers seeking technical assistance over the phone, email, or on-site. You will be tasked with troubleshooting calls, password resets, troubleshooting network connections, and resolving any other technology issues. This job will
Job Source: Beyond TechnologyOnline Development
united states
About us: With over 400 employees and an annual turnover of more than EUR 98.3 million, Softing has developed into an internationally successful company. Our hardware and software solutions for data communication in the Automotive, Industrial and IT Networks divisions are now the global standard. Since 1989, Online Development, Inc. (OLDI) has be
Job Source: Online DevelopmentBeacon Specialized Living
united states
Primary Responsibilities/Essential Functions: · Prepares and installs new and upgraded computer systems. · Performs help-desk functions for all users at all BSLS sites, remotely or on location. · Assists with communications wiring and termination. · Performs diagnostic troubleshooting of computers and communications related issues. · Completes prev
Job Source: Beacon Specialized LivingSafe Horizon
New York, NY, United States
Summary: The lead customer support specialist is responsible for supporting end-user issues that are escalated by the customer support specialists, and for fulfilling end-user service requests for hardware and software. The position requires strong PC support technical expertise, ability to lead, and excellent customer service skills. Responsibili
Job Source: Safe HorizonSoftworld, a Kelly Company
united states
Kelly Technology is searching for a Service Desk Technician to join our client's team. Top 3 skills: Windows PC hardware set up/troubleshooting, Office 365 administration, Active Directory, and account issues. 100% onsite, Monday through Friday, 8:30am-5pm Provides first-level Service Desk support to employees for end-user problems and requests.
Job Source: Softworld, a Kelly Companyunited states
IT Support Technician
POSITION SUMMARY
This position contributes to defining and implementing “Best Practice” ITIL (IT Infrastructure Library) policies, procedures, and standards and ensures their conformance with Corporate Information Systems goals and procedures. Provide first-level support for installations and solving technical problems, as well as on-going system administration and additional functionality as needed to support all business units throughout the company.
ESSENTIAL JOB FUNCTIONS
Monitor, troubleshoot, and support complex technical problems of networking equipment utilizing hardware and software testing tools and techniques.
Monitor, record, track, and respond timely to requests received through the IT Helpdesk.
Install and support of network equipment, including router, switches, and wireless access points with guidance from the Corporate IT networking team.
Create and maintain inventory of all IT equipment, software, software licenses, End User Training Documents, Knowledge Base Articles, and Project Plans.
Work with outside support vendors to procure IT equipment and resolve any internal issues
Assist with leading small to medium IT projects and carry out IT initiatives. Evaluate and recommend new technologies within existing environments.
Other duties as assigned
Minimum Qualifications
Bachelor’s degree in Computer Science/Information Technology or 4 Years of Technical Experience in related field.
Two (2) years of experience and understanding of wireless technology for the purpose of troubleshooting issues as they arise.
One (1) year of experience in IT project administration to manage small to medium IT projects.
Experience in providing onsite and remote support.
Expertise in Windows Operating Systems, including Windows 10, MS Office, including Word, Excel, Outlook
Experience with Anti-virus and desktop software
KNOWLEDGE, SKILLS, ABILITIES
Working Knowledge of Active Directory and Wireless technologies
Networking Fundamentals
Must be extremely organized and ability to work on multiple issues at a time
Exceptional attention to detail
Must be a strong team player; ability to work with plant/corporate leadership, peers and users to deliver projects on budget and on time.
Excellent communication, verbal and written
Environmental Working Conditions
The IT Support Technician will report directly to the IT Manager.
This position has no direct reports.
Ability to provide after hours support
Physical Requirements
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
IT Support Technician jobs in united states
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