ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
PitchBook
Seattle, WA, United States
At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. Were deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity
Job Source: PitchBookABC Legal Services, LLC
Seattle, WA, United States
** Customer Support Specialist at ABC Legal** If interested in this job, please submit an application * Customer Support Specialist **Customer Support Specialist** Seattle, WA **7/21/2021** **About ABC Legal Services:** ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for ta
Job Source: ABC Legal Services, LLCMindful Support Services
Mountlake Terrace, WA, United States
*This position will be moving from Mountlake Terrace to our new HQ in Northgate in Summer 2024!* Who We Are: Mindful Support Services is a mental health organization focused on business-to-business support for independent therapy and psychiatric private practices. For 12 years, we have been providing administrative and organizational services to si
Job Source: Mindful Support ServicesTrupanion
Seattle, WA, United States
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. Join Our Customer Support Tea
Job Source: TrupanionMindful Support Services
Mountlake Terrace
Job Description Job Description *This position will be moving from Mountlake Terrace to our new HQ in Northgate in Summer 2024!* Who We Are: Mindful Support Services is a mental health organization focused on business-to-business support for independent therapy and psychiatric private practices. For 12 years, we have been providing administrati
Job Source: Mindful Support ServicesCommander, Navy Installations
Keyport, WA, United States
Summary The primary purpose of this position is to provide Tier 1 assistance in technical support and training to users of software applications. Applications include management information systems (MIS), Point of Sale systems (POS), and other systems and programs throughout the Commander, Navy Region Northwest (CNRNW) area. Responsibilities MAJOR
Job Source: Commander, Navy InstallationsCommander, Navy Installations
Keyport
Summary The primary purpose of this position is to provide Tier 1 assistance in technical support and training to users of software applications. Applications include management information systems (MIS), Point of Sale systems (POS), and other systems and programs throughout the Commander, Navy Region Northwest (CNRNW) area. Responsibilities MAJOR
Job Source: Commander, Navy InstallationsFifth Wall
Seattle, WA, United States
**Customer Support Specialist, Tier 1** at **Knock** We are very happy to announce that we have officially re-opened our Ballard HQ office for voluntary use at 50% capacity! It's excellent to be seeing people in person and have the buzz going again. In order to maintain safety, comfort and flexibility, we currently offer most employees the choic
Job Source: Fifth WallMountlake Terrace, WA, United States
Mindful Support Services Customer Support Specialist Mountlake Terrace , Washington Apply Now This position will be moving from Mountlake Terrace to our new HQ in Northgate in Summer 2024!
Who We Are:
Mindful Support Services is a mental health organization focused on business-to-business support for independent therapy and psychiatric private practices. For 12 years, we have been providing administrative and organizational services to simplify the processes of sourcing, marketing, and billing with patients and insurers. Our teams support over 1,200 mental health providers, and in turn over 16,000 patients per week across 11 locations and virtually via Telehealth.
We are a company dedicated to the complex mission of improving access to high quality mental healthcare in our community. We are driven by our tenets of respect, authenticity, collaboration, and perseverance and instill these qualities into everything we do.
About the Role:
The Client Relationship Specialist is responsible for maintaining strong relationships with contracted mental health providers. They serve as the primary point of contact for providers, and work to build and maintain equitable partnerships with continuity, context and coaching to ensure the provider is a successful partner. They will become an expert on all relevant aspects of the business relationship and will motivate and encourage providers who are new to owning their own business and to our systems.
This role will rely heavily on detailed and thorough organizational systems and documentation, in addition to creativity and follow through when solving problems. The Client Relationship Specialist, known internally as Provider Account Manager, should be resourceful, analytical, adaptable, and organized with the ability to build rapport with private practice mental health providers, while also upholding the goals of our businesses. This is a versatile role, so applicants of many backgrounds may have translatable skills. Applicants with experience in hospitality or long-term customer service relationships are highly encouraged to apply.
Responsibilities:
Develop a relationship with individual providers while working to understand their motivation and goals.
Identify areas of opportunity for improving providers’ various areas of success and enroll them in relevant seminars, group trainings, or online courses depending on availability and relevance.
Track outreach including phone calls, emails, surveys, forms, or other tools utilized for provider engagement by logging each interaction in the CRM.
Engage in direct feedback from the organization, team, and provider members to ensure satisfaction and understanding of the business relationship.
Requirements
Who You Are:
Eager to learn new skills and develop current strengths through feedback and coaching
Strong attention to detail and organizational skills; capable of holding clientele to expected timelines
Ability to communicate professionally, clearly, and effectively with management, staff, and providers
Exceptional interpersonal, problem-solving and conflict resolution skills
Strong coaching and leadership skills, ability to motivate others
Proficiency with various office technologies, including Excel
Background check required
Bachelor’s degree or equivalent combination of education, training, and experience
Compensation and Benefits:
75% employer covered Health, Dental & Vision benefits plan
401(k) savings plan with employer matching upon eligibility
8 paid holidays
15 PTO days accrued annually
Professional and career development opportunities
Compensation evaluated with opportunities for advancement
#J-18808-Ljbffr
Customer Support Specialist jobs in Mountlake Terrace, WA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.