System Administrator – Managed Services Team
Tulsa, OK, United States
System Administrator – Managed Services Team System Administrator – Managed Services Team System Administrator – Managed Services Team
The System Administrator – Managed Services Team is primarily responsible for working in a team environment in a mentorship capacity. The System Administrator – Managed Services Team will handle escalation requests via team members on the service desk team and field engineers. All our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing and developing the organization’s perception with existing customers through exceptional customer service.
The System Administrator – Managed Services Team must be energetic and focused with a strong motivation to learn new technologies, management, and maintenance processes. The System Administrator – Managed Services Team position requires dedication, persistence, effective utilization of provided resources and the ability to deliver superior customer service.
System Administrator – Managed Services Team Essential Duties and Responsibilities:
Implementation and support of virtual platforms built on Microsoft’s Hyper-V, VMware, or Cloud Servers such as AWS/Azure.
Design, implementation, Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
IT support relating to technical issues involving Microsoft’s core business applications
Excellent knowledge with email solution in area of implementation, configuration and administration
Strong knowledge of Microsoft networks including the administration and management of Server 2012 through 2019 technologies including Active Directory, DHCP, DNS, and Group Policy
Remote access solution implementation and support: VPN and Terminal Services
Implementation and support of disaster recovery solutions
System documentation and consulting services to include system reviews and recommendations
Provide third-tier escalation support and mentorship to other engineers
Strong knowledge of Backup Solutions
Strong understanding of remote solutions such as Remote Desktop Services and Citrix
Excellent knowledge of network Storage Solution
Basic knowledge of network services: WAN and LAN connectivity, routers, firewalls, and security
System Administrator – Managed Services Team Minimum Experience and Certifications:
Minimum 5 years IT experience with IT administration and support experience with windows administration and management of servers, Active Directory, DHCP, DNS, and Group Policy and virtualization
Experience with cloud technologies preferred
Previous Experience in a fast-paced consulting or MSP environment as plus
Knowledge on SharePoint services is preferred
System Administrator – Managed Services Team Education and Certifications:
Preferred Certifications: Microsoft MCP, MCSA, VMware (VCP), Azure (AZ900/104) are helpful
System Administrator – Managed Services Team Additionally, an ideal candidate will possess:
Strong consulting and communication skills
Confidence and experience in front of clients
Strong ability to work in a team-based environment
Ability to be a self-starter and possess good time management skills
System Administrator – Managed Services Team Benefits:
401k Match
Basic Life/AD&D
Short and long-term disability
Employee Referral Program
Vacation Time
Voluntary Benefits
*Actual salary for System Administrator – Managed Services Team to commensurate with experience*
Opportunity Location Proposed Salary $80,000 - $100,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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