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Ivanti
Seattle, WA, United States
Who We Are: In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive. While our headquarters is in the U.S., half of our employees and customers a
Job Source: IvantiTikTok
Seattle, WA, United States
Responsibilities Company Overview: TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us: At TikTok, our people are humble, in
Job Source: TikTokRemitly
Seattle, WA, United States
Job Description Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and
Job Source: RemitlyMayhem
Seattle, WA, United States
Customer Solutions Engineer Remote (Seattle or Washington D.C. Metro Area) The opportunity: We are looking for a Customer Solutions Engineer to work with ForAllSecure’s strategic partners, prospects and customers. You will be responsible for pre-sales technical support for partners, customers and prospects in a professional manner. Responsibilit
Job Source: MayhemTikTok
Seattle, WA, United States
TikTok Commerce - Customer Solution Manager Seattle Regular Operations - Commerce ops Job ID: A192723A Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta,
Job Source: TikTokSeattle, WA, United States
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role. Preferred qualifications: Master's degree in a business related field. 4 years of experience mana
Job Source: GoogleElastic
Seattle, WA, United States
Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including B
Job Source: ElasticSoftchoice
Seattle, WA, United States
Whyyou'lllove Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their t
Job Source: SoftchoiceSeattle, WA, United States
Principal Customer Solutions Manager, Voice of Customer Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.
The Voice of the Customer (VOC) team within Amazon Ads is looking for an experienced Principal Customer Solutions Manager to drive the future of Customer Experience (CX) measurement. The mission of the VOC team is to answer the question, “Is the customer experience improving?” by delivering an Ads-wide view of CX metrics across all customer sets and products. You will deliver on this mission by owning frameworks and tenets around CX measurement, partnering with business owners to prioritize metrics development, creating clear and concise views of data, and helping business owners drive metric improvement by curating actionable opportunities sourced from VOC’s direct-from-advertiser feedback data.
You’ll need to operate with a high level of autonomy, collaborating closely with Ads Product, Finance, and Science Teams. You’ll be analytical, working backwards from customer needs and data; as well as a strong writer who can clearly communicate at the executive level. As a leader you will have a proven track record of creating a strong vision and roadmap and successfully delivering business results.
Key job responsibilities
Key responsibilities:
• Own the delivery of CX metrics across all Ads customer cohorts, products, and publishers.
• Exhibit deep analytical ability, and work to constantly evolve how we analyze and communicate data and insights.
• Partner effectively with other leaders to influence priorities and drive alignment.
• Plan and deliver on executive level goals.
• Monitor project execution and ensure that the delivery is to the appropriate levels of quality and in line with target dates.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
• 10+ years of experience leading complex, customer-facing programs or products
• Bachelor's degree or equivalent practical experience
• 5+ years Ads or Marketing industry experience
• Strong executive-level communication and writing skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $162,900/year in our lowest geographic market up to $269,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Principal Customer Solutions Manager, Voice of Customer jobs in Seattle, WA, United States
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