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K2 Staffing, LLC
Tempe, AZ, United States
Summary Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Tempe, AZ) and they are in need of a IT Service Manager . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s busin
Job Source: K2 Staffing, LLCMarriott
Phoenix, AZ, United States
Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the
Job Source: MarriottK2 Staffing, LLC
Phoenix, AZ, United States
Summary Our client is a well-known, highly successful Managed Service Provider (MSP) with locations in Phoenix, AZ and the Central Coast of CA ( Santa Cruz, CA ). They are in immediate need of hiring a Regional Sales Manager to play a key role in the growth and expansion of their customer base and revenue. This role is responsible for support
Job Source: K2 Staffing, LLCBUI
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Join our global team of extraordinary technologists! Ready to take your career to the next level with a multi-award-winning technology consultancy? BUI is a Microsoft Azure Expert MSP, Microsoft Solutions Partner for the Microsoft Cloud and Microsoft Security Experts MXDR Partner specialising in Cloud, Security, Networking and Managed Services for
Job Source: BUIProgressive Roofing
Phoenix, AZ, United States
Progressive Roofing is looking for an assistant IT manager to join our growing team! The Assistant IT Manager will support the Director of IT in the daily operations of the IT department. This role involves overseeing the implementation of IT systems and policies, managing IT projects, providing technical support, and ensuring the security and effi
Job Source: Progressive RoofingProgressive Roofing
Phoenix, AZ, United States
Progressive Roofing is looking for an assistant IT manager to join our growing team! The Assistant IT Manager will support the Director of IT in the daily operations of the IT department. This role involves overseeing the implementation of IT systems and policies, managing IT projects, providing technical support, and ensuring the security and effi
Job Source: Progressive RoofingHotFoot Recruiters
Phoenix, AZ, United States
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6470979 HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts. Your daily responsibility is to answer incoming cust
Job Source: HotFoot RecruitersDSA, Inc.
Glendale, AZ, United States
DSA Inc. is seeking a qualified Graduate Training Information Management System (GTIMS) Service Desk Support Representative at Luke AFB, AZ. The selected candidate will join DSA's GTIMS Enterprise Service Desk (ESD) team supporting users of the US Air Force's Air Education and Training Command (AETC). Position may require weekend and nighttime hour
Job Source: DSA, Inc.Tempe, AZ, United States
Job Description
Job Description
Summary
Our client is a leading IT Solutions Company located in the
Phoenix, AZ area (Tempe, AZ)
and they are in need of a
IT Service Manager .
A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities
Manage projects from start to finish
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Have the ability to assist in these areas as well:
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Previous managerial experience is a MUST!
3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a
plus
Working knowledge of PSA (ticketing) tools is a
plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems
Administrator/Solutions
Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Employment Type:
Full time
Location:
Tempe, AZ
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IT Service Manager - Managed Service Provider - MSP jobs in Tempe, AZ, United States
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