Catering Sales and Events Manager
Indianapolis, IN, United States
**Catering Sales and Events Manager**
**Hyatt Regency Indianapolis**
**Indianapolis, IN**
**Beautifully designed and refined, Hyatt Regency is a contemporary downtown Indianapolis hotel conveniently connected to the Convention Center and just steps from Lucas Oil Stadium. The modern amenities at our hotel blend effortlessly with classic design elements, creating a comfortable oasis in the heart of one of the Midwests most exciting cities with many exciting attractions nearby.**
**The Catering Sales & Events Manager is responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed for the clients.**
* **Responsible for planning all details from start to finish with group & catering business through building strong, professional customer relationships and providing consistent outstanding customer service**
* **Responsible for re-booking group and applicable catering business through building strong, professional customer relationships and providing consistent outstanding customer service.**
* **Maintains well-documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.**
* **Plan, implement and oversee assigned conferences, events, and hotel room blocks**
* **Supervise contracted group room blocks for cutoffs and attrition**
* **Conduct Planning Meetings, Site Inspections, and Pre/Post-Conference meetings in order to ensure outstanding execution of client events and details; follow up for feedback from events**
* **Engage in site visits and plan meetings for upcoming group and potential affiliate business**
* **Develops customer profiles and maintains an effective trace system including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.**
* **Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.**
* **Promptly follows-up on all customer needs and inquires in an efficient and expedient manner.**
* **Represents themselves and the hotel with the highest level of integrity and professionalism, a service -focused approach and a caring, sincere attitude at all times.**
* **Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all coworkers for the best overall performance of the hotel.**
* **Displays a neat, clean and professional appearance at all times.**
**Requirements:**
* **Requires knowledge of general sales techniques.**
* **Requires highly developed customer service skills.**
* **Requires ability to hear, speak, read and write English fluently.**
* **Requires effective verbal communication and business writing skills.**
* **Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.**
* **2 years of Social Event Planning preferred.**
* **2 years of food and beverage experience preferred.**
* **Excellent organization skills with attention to detail.**
* **Good up-selling skills.**
* **Able to execute a sales and marketing plan to enhance revenue**
* **A positive and winning attitude is a must!**
* **Understanding knowledge of computers.**
* **Be able to on weekends as needed.**
We offer competitive salary, medical, dental, and life insurance, short term and long term disability, accident insurance and critical illness, 401(k), and travel benefits. Please send resume to Cindy McCullough at [email protected].
**Hyatt Regency Indianapolis**
**1 S. Capitol Ave.**
**Indianapolis, IN 46204**
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