Director, IT Operations

Seattle, WA, United States

*PLEASE NOTE: Candidates must be located in Denver or Seattle in order to be considered for this role. We offer a hybrid 3-2 work schedule at our Denver and Seattle offices -- (Three days in the office, two days of teleworking) to accommodate the need for flexibility.

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

THE POSITION

LendingTree is seeking a seasoned and dynamic Director of IT Operations to enhance our leadership team. The successful candidate will play a pivotal role in steering the development and implementation of our IT Operations strategy, with a steadfast commitment to operational excellence and delivering outstanding customer service. We are looking for a candidate that can spearhead the IT Operations roadmap, ensuring seamless execution and alignment with business objectives. Cultivate and guide a dedicated team of IT professionals, drawing upon your extensive knowledge in IT operations, process optimization, and change management. Champion strategic thinking and innovation, fostering an environment that embraces change and rapid evolution.

For this role we are looking for experience running the following teams.

Compliance (PCI/SOX compliance

Information Security

Help Desk/Desktop analyst

Networking

Production support

RESPONSIBILITIES

Strategic Leadership : Develop and execute IT operational strategies that support LendingTree’s mission and business objectives.

Team Oversight : Provide leadership and direction for the Compliance, Information Security, Desktop Analyst, platform engineering, and Networking teams.

Compliance Management : Ensure adherence to PCI/SOX compliance standards and manage audits and assessments related to IT controls.

Information Security : Coordinates with the security team on the development and implementation of comprehensive information security programs to protect company assets and data.

Desktop Analyst : Direct the Desktop Analyst team to provide exceptional support and service to internal stakeholders, ensuring high availability and performance of desktop environments.

Networking : Lead the Networking team to maintain and enhance the company’s network infrastructure, ensuring reliability, scalability, and security.

Vendor Management : Manage relationships with technology vendors and service providers to ensure they meet LendingTree’s standards and service level agreements.

Budgeting : Develop and manage the IT Operations budget, ensuring cost-effective resource allocation.

Policy Development : Establish and enforce IT policies and procedures that support operational efficiency and data security

SKILLS AND QUALIFICATIONS

Leadership : Proven leadership skills with the ability to manage cross-functional teams.

Technical Expertise : Strong technical knowledge in compliance regulations, information security, help desk operations, and networking.

Strategic Planning : Experience in strategic planning and execution within an IT operations context.

Communication : Excellent communication skills, capable of effectively engaging with all levels of the organization.

Problem-Solving : Strong analytical and problem-solving skills, with a focus on continuous improvement.

Project Management : Proficiency in managing complex IT projects and initiatives.

EDUCATION

Bachelor’s degree in Information Technology, Computer Science, or a related field. Advanced degrees or certifications are preferred.

EXPERIENCE

A minimum of 10 years of experience in IT operations, with significant leadership experience in a similar role.

COMPANY

QuoteWizard, a LendingTree company, is a dynamic insurance lead generation agency based in Seattle. We have been ranked by the INC 500 as one of the fastest growing private companies in the nation. We have also been listed by the Puget Sound Business Journal as a top company in Seattle.

What you should know about LendingTree, our parent company:

We’re a publicly-traded company (TREE).

We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.

We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.

The base pay range for this position in Colorado/Seattle is $165,000-240,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience

Benefits: Medical, dental, vision insurance and 401(k) matching

CULTURE

We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”).

Come work with us!

QuoteWizard by LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

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