Lead Hospitality Service Specialist
Washington, DC, United States
Lead Hospitality Service Specialist page is loaded Lead Hospitality Service Specialist Apply locations USA-Washington-DC-1099 New York Ave NW time type Full time posted on Posted Yesterday job requisition id R0027562
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location. Responsibilities
Provide “White Glove” hospitality services
Set-up meeting rooms as specified
Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies
Clean pantry and kitchen as needed
Provide support for miscellaneous requests and flex services
Utilize various software and event planning programs to meet tasks
Coordinate all hospitality-related functions and assist in prep set‐up/break‐down of all meetings, conferences and offsite events to ensure all requests are scheduled appropriately according to specified timelines provided by lawyers and legal practice assistants.
Assist lawyers and support staff with menu arrangements, meeting room reservations and catering requests, accurately documenting all aspects to ensure all requests are met and information has been properly entered and executed.
Provide Reception Desk coverage, including greeting, directing, and otherwise assisting firm guests; reception telephone coverage and responding in a timely manner to online/emailed space requests.
Job Requirements
High School Diploma or GED
Minimum of 2-year work experience, client service-oriented preferred
Minimum of 5 years Hospitality/Concierge/Restaurant experience
Good customer service skills, including tact in handling complaints.
Good verbal and written communication skills
Attention to detail and ability to multitask in a fast-paced environment
Ability to lift or move 40 lbs.
Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time
Working knowledge of Microsoft, Outlook, Word, and Excel
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
About Us Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.
We strive for a cohesive, collaborative environment that focuses on group achievement.
With over 8 000 associates worldwide, Epiq operates in 19 countries and over 80 global locations .
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