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Robert Half
memphis, tn
Responsibilities: Provide first-level technical support to clients via phone, email, and text message. Diagnose and resolve technical issues related to hardware, software, and network systems. Assist clients with account setup, password resets, and system configurations. Troubleshoot connectivity issues and provide guidance on network troubleshooti
Job Source: Robert HalfGolden Hippo
Memphis
Job Description Job Description Where A-Players Thrive. We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,400 team members across multiple companies, dedicated to improving the lives of people and their pets, we create best-in-class products that bring health and happi
Job Source: Golden HippoGolden Hippo
Memphis, TN, United States
Where A-Players Thrive. We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,400 team members across multiple companies, dedicated to improving the lives of people and their pets, we create best-in-class products that bring health and happiness. Our creative content educates
Job Source: Golden HippoHHM CPAs
Memphis, TN, United States
HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities. Responsibilitie
Job Source: HHM CPAsHHM CPAs
memphis, tn
HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities. Responsibilit
Job Source: HHM CPAsK2 Staffing
Memphis
Job Description Job Description Summary Our client is a leading IT Solutions Company in the Memphis, TN area and they are in immediate need of a Help Desk Support Level II Technician / SysAdmin . An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. You will work together wit
Job Source: K2 StaffingK2 Staffing, LLC
Memphis
Job Description Job Description Summary Our client is a leading IT Solutions Company in the Memphis, TN area and they are in immediate need of a Help Desk Support Level II Technician / SysAdmin . An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. You will work together with
Job Source: K2 Staffing, LLCARServices
Millington
Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values but a way of life. As a graduated 8(a)
Job Source: ARServicesGermantown, TN, United States
POSITION SUMMARY
Provides technical support to end user community and administers and maintains all technology systems for the organization.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Serves as the first point of contact for employee seeking technical assistance and Provides on-site and remote support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Directs unresolved issues to the next level when needed.
Documents, tracks and monitors support calls to ensure timely resolution.
Provides end user support for all network-based software applications.
Installs and configures PC workstations, laptops, tablet PCs and printers.
Visits remote sites on a rotating and as-needed basis to perform end user functions not capable of being resolved remotely.
Maintains inventories of hardware, software, forms etc.
Maintains log of software application problems and status.
Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed.
Assists IT Manager with new computer software
Performs other duties as assigned
SKILL S & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required Associate's Degree (two year college or technical school) or Work Equivalent, Field of Study: MIS, CS or Engineering Technology Bachelor's Degree (four year college or technical school) Preferred, Field of Study: MIS, CS or Engineering
Experience: 1 year of experience in MIS, CS or Engineering Technology
Computer Skills: Microsoft Windows Desktop Operating Systems (required) Microsoft Windows Server Operating Systems (recommended) Microsoft Active Directory (recommended) Microsoft Office Suite (required) Advanced networking methodologies (TCP/IP) (recommended) Network Printing and Queuing (required) Smart Phone IOS/Android (required) VNC or similar remote control software (highly recommended)
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
Medical / Dental / Vision Insurance
HRA Option
Flexible Spending Account
Basic Life Insurance
Voluntary Life Insurance Option
Long-Term Disability
Voluntary Short-Term Disability
Accident Insurance
Critical Illness Insurance
401(k) Plan Matching + Profit Sharing
Employee Assistance Program
Paid Time Off
8 Paid Holidays
ADA Disclaimer
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Equal Opportunity Employer/Veterans/Disabled
IT Help Desk Technician jobs in Germantown, TN, United States
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