IT Service Manager

Cambridge, MA, United States

Location Expand Show Other Jobs Job Saved Save Job IT Service Manager Harvard University Information Technology Details **Posted:** 29-Jan-22

**Location:** USA - MA - Cambridge

**Type:** Full-time

**Salary:** Open

**Categories:**

Information Technology Staff/Administrative Open**IT Academy (designed for IT Staff):**

HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:

**Diversity, Inclusion & Belonging:**

Harvard's commitment to Diversity, Inclusion and Belonging is rooted in our belief in drawing on the widest possible pool of talent to unify excellence and diversity. Our community strives to uphold these beliefs by honoring the rights, differences, and dignity of others and embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. Harvard aims to foster a campus culture where everyone can thrive, a key to which is ensuring that we each experience a sense of inclusion and belonging.

**Total Rewards:**

Harvard's Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts, including:

**Flexible work environment:** HUIT supports flexible work arrangements where business needs allow.

**Time off:** 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.

**Medical/Dental/Vision:** We offer a variety of excellent medical plans, dental & vision plans.

**Retirement:** University-funded retirement plan with full vesting after 3 years of service.

**Tuition Assistance Program (TAP):** $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

**Harvard University Employees Credit Union:** Our employees credit union provides a complete line of services for all your financial needs.

**Transportation:** 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

**Wellness options:** A variety of programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

**Access** to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Learn more:

**Accessibility:**

Harvard University IT plays an important role in supporting Harvard's commitment by seeking to create, procure and deploy technologies that are accessible to all, including and especially those who live with disability. Harvard welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department.

Salary Grade: 058

Union: 00 - Non Union, Exempt or Temporary

***The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.***

* Background in IT service management/ITIL

* Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor

EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest. Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements. Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t... hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world. Show more Show less 2000 - 2021 The Higher Education Recruitment Consortium is a project of the Tides Center, a 501 (c)3 non-profit organization. | |

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