Field Service Engineer - Gas Chromatography

California, MO, United States

Field Service Engineer - Gas Chromatography page is loaded Field Service Engineer - Gas Chromatography Apply locations US-CA-Remote Location-Bay Area time type Full time posted on Posted 29 Days Ago job requisition id 4023335 Job Description Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com .

Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide the support that keeps labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work.

As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your communication skills, creativity and can-do attitude are essential. The ability to help with solving customer problems and a commitment to deliver the highest levels of customer service is how you will build customer success.

Your Role:

You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems.

Installs and optimizes hardware/software/network products and configurations at customer sites.

Diagnoses and resolves product performance problems.

Performs maintenance and repairs

Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.

Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.

Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.

Train other field engineers and customers in the solutions

#LI-SV1

Qualifications A Bachelor's, Master's of other university degree ideally within the science field -- e.g. chemistry, analytical chemistry biochemistry, biotechnology or similar; may consider applicants with an equivalent combination of training, education and direct experience

4+ years of experience in a similar position and/or experience as an end-user of analytical equipment

Experience or expertise with Chromatography (GC)

Experience with troubleshooting and problem-solving in a complex customer-facing capacity

Experience with the Agilent solutions is desired but not essential

Clear written and verbal communication skills

Ability to travel to various locations on a daily basis and interact with a broad range of clientele

Valid driver's license is required

The US pay range for this full-time position is $45.84 - $71.62/hr, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum new hire pay for the position across the relevant US locations.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Additional details are available at: https://careers.agilent.com/locations/americas/united-states/

Agilent employees in this customer-facing role in the U.S. (including Puerto Rico) and Canada are required to be fully vaccinated against COVID-19 and comply with any additional applicable customer health and safety requirements (e.g., COVID-19 boosters, testing, etc.), unless an approved exemption has been granted by Agilent for a medical reason or sincerely held religious belief, or because the employee is otherwise exempt under applicable law. Other Agilent employees may be required to be vaccinated against COVID-19 in accordance with applicable law.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030.For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility. Option to Work Remote Yes Travel Required 75% of the Time Shift Day Duration No End Date Job Function Services & Support Similar Jobs (2) Field Service Engineer - Chromatography locations US-CA-Remote Location-Bay Area time type Full time posted on Posted 29 Days Ago Field Service Engineer locations US-CA-Remote Location-Bay Area time type Full time posted on Posted 29 Days Ago About Agilent As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life.

Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges.

Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.

We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com .

Follow Agilent Careers on Social Media

#J-18808-Ljbffr