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SRT Training Group
Jacksonville, FL, United States
Fields calls and inquiries from the customer with concerns and questions. Facilitates resolution to the customer's problems. Maintains customer information in computer system. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures
Job Source: SRT Training GroupMedtronic
Jacksonville, FL, United States
Careers that Change Lives A Day in the Life Responsibilities may include the following and other duties may be assigned. · Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when n
Job Source: MedtronicLHH Recruitment Solutions
Jacksonville, FL, United States
Customer Support Specialist/ Call Center LHH Recruitment Solutions is searching for a full-time Customer Support Specialist/ Call Center in the Jacksonville, FL metro area. Our client is looking to bring on a Customer Support Specialist to provide high-level customer service to both external and internal customers. Specialists provide customers wi
Job Source: LHH Recruitment SolutionsBirdsong Hearing Benefits
Jacksonville, FL, United States
Overview Summary The Customer Service Representative (CSR) impacts member and providers service experience by handling customer service inquires and problems via telephone, internet, or written correspondence. Customer inquiries are of basic and at times complex nature. The CSR engages, consults, and educates members and providers based their uniq
Job Source: Birdsong Hearing BenefitsGlobal Force
Jacksonville, FL, United States
Location: 8171 Baymeadows Way West Jacksonville FL 32256 Must be local to Jacksonville FL 32256 Start date6/27/2022 -9/30/202 Will most likely be extended Compliance clearance has to be met Training Day Shift 8:30-5 Monday thru Friday You should have hard wire internet connection Training is 5-6 weeks (accelerated) - Looking for tech savvy/fast le
Job Source: Global ForceCitizens Property Insurance
Jacksonville, FL, United States
Job Description Essential Functions: Models ethical behavior and executes job responsibilities in accordance with Citizen's core values, ethics, and information protection policies. Effectively respond via the telephone to concerns of both internal and external customers. Take ownership of each call, handling it until resolution is reached, which
Job Source: Citizens Property InsuranceExtended Stay America
Jacksonville, FL, United States
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines an
Job Source: Extended Stay AmericaESA Management, LLC
Jacksonville, FL, United States
Requirements KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to understand and communicate in English proficiently to interact with guests, associates and outside vendors. Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit function when necessary and
Job Source: ESA Management, LLCJacksonville, FL, United States
Job Description:
Financial services Customer Rep needs 1-3 years customer service, customer support or inside sales, financial, banking experience
Financial services Customer Rep requires:
Onsite
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment.
Financial/banking experience
Careful attention to details and excellent time management skills.
Proficiency in basic computer skills- Advanced Excel knowledge preferable.
Intellectually curious about our business, our clients and focused on finding the best solutions.
Excellent negotiation and analytical skills - Sales or Customer Service experience preferred
Ability to work effectively both independently and as a team member.
Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone.
Ability and willingness to work a flexible schedule/overtime, as needed.
Ability to take constructive feedback and implement training concepts into your ongoing development.
Relationship Specialist /CSR duties:
Communicates with external and internal customers through various channels (phone, email and letters) maintaining a positive, empathetic and professional attitude at all times.
Demonstrates excellent interpersonal, written, and oral communication skills. Including the ability to ask probing questions to understand concerns and overcome objections.
Responds promptly and accurately to customer inquiries and process a variety of customer requests within different levels of complexity. Including account reconciliation, account updates, document requests, invoices, buyout quotes, web portal troubleshooting, etc.
Company Description:
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job
https://www.globalchannelmanagement.com/
Email Alert for Financial services Customer Rep jobs in Jacksonville, FL, United States
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