ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Rose International
Atlanta, GA, United States
Date Posted: 04/24/2024 Hiring Organization: Rose International Position Number: 462904 Job Title: Desktop Support Job Location: Atlanta, GA, USA, 30320 Work Model: Onsite Employment Type: Temporary Estimated Duration (In months): 6 Min Hourly Rate($): 15.00 Max Hourly Rate($): 17.00 Must Have Skills/Attributes: A+, Desktop Support, Imaging, MAC OS
Job Source: Rose InternationaleTeam
Atlanta, GA, United States
2 plus years of experience working in IT (tier I field preferred) Knowledge of weather.com and the Weather App Suite Strong customer service skills Working knowledge of cloud technology Strong understanding of server infrastructure Experience executing production level incident management and outage escalations Must possess superior analyt
Job Source: eTeamLeader Communications
Marietta, GA, United States
Leader Communications Inc. Junior Computer Network Support Specialist Las Vegas , Nevada Apply Now The Junior Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individual must be able to attain and maintain a vali
Job Source: Leader CommunicationsProSphere Tek
Forest Park
**Overview** Cognito Systems, a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2.The purpose of this overall project is to provide centralized credentialing and privileging services and support to the United States Army Reserve (USAR) Command with initial entry credentialing, mainte
Job Source: ProSphere TekRegions Bank
Atlanta, GA, United States
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive t
Job Source: Regions BankNAC International
Peachtree Corners, GA, United States
NAC International, a global provider in nuclear fuel cycle management solutions and consulting services, is seeking a resourceful and motivated IT Help Desk Support Specialist to join our dynamic team in our Peachtree Corners, GA office. About the Business NAC International is a dynamic and forward-thinking leader in the global nuclear industry.
Job Source: NAC InternationalNAC International, Inc.
Peachtree Corners
Job Description Job Description NAC International, a global provider in nuclear fuel cycle management solutions and consulting services, is seeking a resourceful and motivated IT Help Desk Support Specialist to join our dynamic team in our Peachtree Corners, GA office. About the Business NAC International is a dynamic and forward-thinking leader
Job Source: NAC International, Inc.Motion Recruitment
atlanta, ga
Location: Johns Creek Our client is a leading organization in need of experienced Desktop Technical Support Consultants for a long-term contract position. We are seeking highly skilled professionals who can provide exceptional on-site end-user computing support. As a Desktop Technical Support Consultant, you will have the opportunity to investigat
Job Source: Motion RecruitmentAtlanta, GA, United States
Company Description
ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.
Job Description
We are seeking an IT Desktop Support Technician for a 3 month contract in Atlanta, GA. This role will be onsite/ in the office Monday- Friday from 8:00 am- 5:00 pm in downtown Atlanta.
In this role, you will:
Apply technical expertise using standard operating and diagnostic protocols to resolve standard to moderately complex system level issues that are negatively impacting product performance at customer sites
Apply technical expertise using standard operating and diagnostic protocols to resolve standard to moderately complex system level issues that are negatively impacting product performance at customer sites
Respond to new customer support cases via phone email and chat
Troubleshoot and accurately document customer issues
Provide regular communication to the customer in a timely and professional manner
Assist colleagues in the team with mentoring and training
Assume ownership of customer issues and aim to resolve issues effectively, escalating cases Level 3 or product champions where necessary
Assist in the testing of new product builds and releases
Solve basic common user problems in real time, including software functionality problems and questions
Respond to customer's operational queries
Implementation of software updates
Work closely with Engineering to ensure issues are accurately diagnosed and replicated
Debug Software and Hardware issues and provide solutions to the customer
Report, escalate, and manage resolution of customer's problems
Manage account and ensure any product updates/new releases are matched to the customer's business case and strategy
Site visits and conference calls with customers and partners as required
Qualifications Basic understanding Windows Active Directory
Familiarity with CCD and/or Digital camera technologies for tuning and improving video image quality
Strong computer skills, including MS Excel, Outlook, Windows Operating Systems
Work experience in a Technical domain
Typically qualified to HNC / HND level in electronics or another relevant subject, but may be qualified by experience
Advanced troubleshooting of customer issues and be accountable for providing customers with timely resolution and feedback
Be able to work comfortably in a fast paced environment
Outstanding problem solving skills with good technical knowledge of storage systems and TCP/IP
A strong capacity and desire to develop customer service and communication skills
The ability to manage multiple urgent issues in parallel
Nice to have: SQL skills and ability to understand complex SQL statements
Additional Information
This 3 month contract will be onsite/in the office Monday- Friday from 8:00 am- 5:00 pm in downtown Atlanta.
IT Desktop Support jobs in Atlanta, GA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.