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5 Star Salt Caves Inc
Denver, CO, United States
Description Compensation: $50k – $58k, sick pay, paid vacation, free & discounted spa services compensation is hourly; Yearly compensation is based on 38-40 hours/week We are looking for an energetic and reliable services manager to run the services and facilities aspect of our daily operation and manage staff of about 10+ employees (3-5 spa associ
Job Source: 5 Star Salt Caves IncEngineered Transportation International
Denver, CO, United States
** Service Manager** **Job Category****:** Service **Requisition Number****:** SERVI002245 Showing 1 location **Job Details** **Description** **POSITION SUMMARY**: To manage internal personnel and operations in a manner that provides for the optimization of resources and delivers world class customer service, resulting in the
Job Source: Engineered Transportation InternationalBridgestone Retail Operations, LLC
Denver, CO, United States
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto ser
Job Source: Bridgestone Retail Operations, LLCRoyal Cup, Inc.
Denver, CO, United States
At Royal Cup, we embody a winning spirit that extends far beyond friendly competitions and games. We believe in achieving victory in everything we do, and as a united team, we know there is not a challenge we can't conquer. While luck may play a small role, true success comes from having a clear vision, a strong mission, and unwavering standards. T
Job Source: Royal Cup, Inc.Zurich Insurance Group
, CO, United States
* Provide visible leadership to the team to effectively deliver core IT services to the business. * Help shape the strategy for the team, secure the buy-in from team members liaising with local and Group IT functions. * Oversee development opportunities for team members, effectively balancing skills, career aspirations, and business needs across te
Job Source: Zurich Insurance GroupJon-Don, LLC
Denver, CO, United States
Service Manager Tracking Code 1059-054 Job Description **About Jon-Don:** Jon-Don gives service contractors, facilities managers, and others everything they need to keep things clean and looking their bestwhether its removing that one impossible carpet stain or resurfacing a massive warehouse floor. Since 1978, weve been providing not just th
Job Source: Jon-Don, LLCBridgestone Americas
Denver, CO, United States
**Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto
Job Source: Bridgestone AmericasThe Reynolds and Reynolds Company
Denver, CO, United States
Position description: Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry. As a Parts/Service Manager your primary focus will b
Job Source: The Reynolds and Reynolds Companywheat ridge, co
Founded in 1973, TruGreen is the nation's leading lawn care provider, providing lawn, tree and shrub and pest services focused on exceeding its customers needs. The company operates more than 290 locations across the United States and Canada, with more than 14,000 employees. TruGreen is the partner with the local, tailored solutions and science-driven expertise needed to help each outdoor living space look and feel its very best. For 50 years, TruGreen has stayed committed to making its customers' outdoor living space a place they can be proud of.
We are dedicated to hiring diverse talent and seeking applicants of all backgrounds, perspectives, cultures, and experiences to ensure we create the best workplace and team.
Service Manager Overview (YEAR ROUND POSITION)
Delivers operational success by viewing the customer problem through the lens of an operator, balancing customer improvement opportunities with cost and customer capabilities, to design practical, relevant, implementable solutions that can be sustained long-term. This role will also target the management and development of others by recognizing and supporting team members’ current skill set, while fostering their potential, through timely and appropriate feedback and development, to increase individual and team contribution and impact. Maintains profit and loss accountability for between $6.5M and $9.5M.
Responsibilities
1. Demonstrates ability to manage a single site P&L and model out the financial impact of decisions made at the branch.
2. Ensures that Service Managers, Specialists, and branch employees are completing required certifications
3. Participates in and encourages team members to participate in training and development activities as scheduled; provides individualized on-the-job coaching to team members.
4. Oversees branch office functions including phone service standards, clerical services, and collections.
5. Develops plans for the efficient use of materials, equipment, and employees. Also responsible for the maintenance of the branch and warehouse cleanliness.
6.Reviews production costs and product quality, and modifies production and inventory control programs to maintain and enhance profitable operations.
7. Ensures branch-level processes enable positive customer relationships, and that employees engaging with customers are doing so in an appropriate way from a communication and content standpoint
8.Sets customer context for the team and assists the team in preparing required materials and presentations for interactions with the customer team.
9. Evaluates the quality of service provided to customers and develop procedures to minimize customer complaints.
10. Prepares regional and corporate reports.
11. Ensures recruiting, interviewing, and staffing of personnel are conducted to efficiently staff the service, sales, and administrative function.
Competencies
Customer Focus/Sales Growth
Results Orientation/Sense of Urgency
Change Mastery
Integrity/Values
Problem Solving and Decision Making
Education and Experience Requirements
• Bachelor's degree (BS/BA/BBA) or 6 years of related experience or equivalent combination of education and experience required. MS/MA/MBA preferred.
• Minimum of 6 years related experience required.
• Minimum of three 3 year management experience required.
• Demonstrated knowledge of the organization, products, and/or services required.
• Valid, permanent driver’s license from state of residence and a clean driving record per company standards are required. Current liability auto insurance required. Must be able to obtain and maintain a valid DOT medical card. Must be 21 years of age by date of hire.
• Certificates, licenses, and registrations as required by federal and state law.
Knowledge, Skills, and Abilities
• Knowledge of general business operations, principles, concepts, and best practices
• Knowledge of managerial accounting and general financial concepts, including budgeting and managing profit & loss
• Leadership and management skills, including staffing, delegation, coaching, and performance management
• Assertiveness, sales, and influencing skills
• Project and process management skills
• Organizational and time management
• Written and verbal communication skills, including public speaking and presentations
• Knowledge and skill to summarize and interpret data and draw conclusions
• Attention to detail and analytical skills
• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
• Ability to operate a motor vehicle on company business
• Ability to travel overnight on company business as needed
Service Manager jobs in wheat ridge, co
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