Coordinator, Retail Operations

San Francisco, CA, United States

**Coordinator, Retail Operations**

at Allbirds San Francisco, CA **COORDINATOR, RETAIL OPERATIONS**San Francisco, CA | Retail Team | Reports to Manager, Retail Operations * Help Store Leaders and teams solve day-to-day problems that pop up, so that the store can focus delivering unbelievable customer service.

* Familiarize and become a power user in various vendor platforms that help our stores operate.

* Work with cross functional partners to help compile and relay necessary information to the Retail Teams in a defined communication cadence and structure.

* Proactively think of ways to simplify processes and better support our store teams.

* Identify and present new improvement opportunities to ensure success at scale.

* Drive consistency by monitoring and ensuring consistent execution of operational tasks in store.

* Manage the flow of supplies to store and assist in the sampling process for new supplies.

* Maintain RetailOps ticketing platform and ensure resolutions happen in a timely manner.

* Update and maintain accuracy of SOPs/User Guides to ensure relevance and accurate information.

* Support the HQ Retail Team with various projects/tasks.

* Resourceful and open to new ideas someone who will thrive in a highly dynamic environment

* Someone who is extremely organized and comfortable managing many workstreams

* Collaboration will be key, and understanding who the different stakeholders are and how to best work with them is critical

* Willingness to support and serve our stores with whatever they need to ensure their success.

* Empowered to propose and define new business solutions (such as new tools, new activities and practices, etc) with the goal of continuously improving and raising the standard at Allbirds.

At Allbirds, we believe in using business as a force for good. Were a global footwear and apparel brand with roots in New Zealand and our headquarters in San Francisco. Since 2016, weve been on a mission to prove that comfort, design, and sustainability arent mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. And as a certified B Corp, were dedicated to making the most sustainable products we can using premium natural materials - designed for lifes everyday adventures.

**Where we need help**

Our retail business and team are off to a fast start and we are in need of a coordinator to support our growth and increasing complexity. This position will support the Retail Team with ongoing operations, internal ticketing system, expense management

**More practical skills needed:**

* Experience in retail required

* BA/BS or equivalent

* Expert in Google Suite

* Competitive salary + equity

* Medical/Dental/Vision insurance

* 401k employer match

* Paid parental leave

* Fitness benefits

* Discounted products

* Pup friendly office!

**Diversity**

Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

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