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George Mason University
Arlington, VA, United States
Student Services Assistant 10000191 Arlington, VA Part-Time / Hourly Wage Opening on: Nov 29 2023 Department: Carter School Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Location: Arlington Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Position
Job Source: George Mason UniversityUniversity of the Potomac
Washington
Job Description Job Description Job description JOB TITLE: Student Retention and Services Advisor JOB SUMMARY: Performs duties related to the student and retention services of the University, in accordance with University and Department policies. This position reports to the Dean of Student Retention Services. DUTIES AND RESPONSIBILITIES: · A
Job Source: University of the PotomacUniversity of the Potomac
Washington
Job Description Job Description Job Description Position Purpose The Director of Student Financial Services provides oversight for the Financial Aid and Student Accounts processes at the University of the Potomac (UOTP). This director is responsible to administrate staff and programs that assist students with billing, financial aid applications,
Job Source: University of the PotomacUniversity of Maryland
College Park, MD, United States
Posting Details Posting Details Position Number: 11240511 Title: Student Service Desk Technician Functional Title: Student Service Desk Technician Category Status: 14-Student Hourly, UG Applicant Search Category: Student University Authorized FTE: Unit: BMGT-IT Smith Hiring Range Minimum: Hiring Range Maximum: Campus/College Information:
Job Source: University of MarylandFederal Highway Administration
Washington
Summary This is a Student Internship position under the Pathways Internship Program. To qualify for this Internship, you MUST be a continuing student enrolled or accepted for enrollment for the current/upcoming semesters for the duration of the internship as a condition of employment, taking at least a half-time course load. You will be required to
Job Source: Federal Highway AdministrationStatesmen College Preparatory Academy for Boys
Washington, DC, United States
Description Job Overview We are looking for a qualified Student Support Specialist to directly support the mission of Statesmen College Preparatory Academy for Boys by ensuring that the Statesmen vision of high-quality instruction is taking place within the classroom daily with a special focus on increasing access and engagement for the scholars i
Job Source: Statesmen College Preparatory Academy for BoysGW Student Employment Center for Career Services
Washington, DC, United States
Position Details Position Information Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake. Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any posi
Job Source: GW Student Employment Center for Career ServicesGuidance Residential
Reston, VA, United States
Guidance Residential, LLC is a strong, growing company that specializes in residential mortgage lending. Our team members are a vital strength in our ability to grow and continue to serve our customers. We are adding to our Servicing team and are seeking a full-time Servicing Specialist to lead the projects and activities relating to the subservi
Job Source: Guidance ResidentialWashington, DC, United States
I. JOB OVERVIEW
Job Description Summary:
Student Financial and Registration Services (SFRS) is an integrated student services organization designed to assist students, parents, and the GW community in person and via email, and phone with navigating administrative processes related to financial aid, billing, and registration. Our team members are cross-trained in these three areas to ensure a seamless service experience and resolve inquiries at the first point of contact whenever possible. The Student Services Hub (SSH), our in-person service center, is located in the University Student Center.
The Student Services Specialist assists students and families with navigating GW’s administrative processes related to financial aid, billing, and registration. This position informs students and families of important dates and deadlines, requirements for financial aid, and payment options including the monthly payment plan. The Specialist explains transactions on the bill and helps students to use our online self-service resources. This position partners with staff members in Student Financial Assistance, Student Accounts, Registrar, and GWorld to resolve student issues at the first point of contact when possible. This position requires the execution of extraordinary customer service through accurate communication, analytical research, and conflict resolution.
Candidate must possess the ability to work individually and in a team setting, multi-task and effectively prioritize responsibilities, and retain a professional and engaging demeanor.
Perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:
Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
General knowledge of billing, registration, and financial aid processes.
Possess a friendly, professional personality, with strong organizational skills and the ability to multitask.
Team player with excellent leadership, customer service, communication, and interpersonal skills.
Exceptional verbal and written communication skills.
Strong analytical, problem-solving, and conflict-resolution skills.
Flexible and available to work varied shifts (evenings and weekends) during peak periods.
Working knowledge of Microsoft Office software and database systems. Ability to learn to use customer tracking software, imaging software, and Banner mainframe database systems to complete daily responsibilities.
Previous experience with counseling on financial aid issues, registration transactions, and/or reviewing student accounts is preferred.
Typical Hiring Range
Commensurate with Experience.
II. JOB DETAILS
Campus Location:
Foggy Bottom, Washington, D.C.
College/School/Department:
Enrollment Management
Family
Enrollment Services
Sub-Family
Generalists
Stream
Service and Support
Level
Level 3
Full-Time/Part-Time:
Full-Time
Hours Per Week:
40
Work Schedule:
Monday-Friday, 8:30AM - 5:30PM, Some Nights & Weekends
Will this job require the employee to work on site?
Yes
Employee Onsite Status
Hybrid
Telework:
Yes
Required Background Check:
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Employer will not sponsor for employment Visa status
Internal Applicants Only?
No
Posting Number:
S012908
Job Open Date:
03/19/2024
Job Close Date:
If temporary, grant funded or limited term appointment, position funded until:
Background Screening
Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Student Services Specialist jobs in Washington, DC, United States
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