Student Services Assistant
Arlington, VA, United States
Student Services Assistant
10000191
Arlington, VA
Part-Time / Hourly Wage
Opening on: Nov 29 2023
Department: Carter School
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Location: Arlington
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Position:
The Student Services Assistant plays an important role in supporting graduate students and works closely with the Director of Graduate Student Services, Graduate Program Director, and Academic Advisor. Occasional evening activities are required in conjunction with Carter School Admission Office events and orientation schedules. The position is based in Arlington, VA.
This is a part-time position (20 hours per week). Flexible schedule can be arranged - Standard business hours are from 8:30 to 5:00 p.m. Monday to Friday; may require evening work depending on the student services event schedule.
Responsibilities:
Graduate Student Success Support:
Manage graduate student services event calendar;
Develop and implement communication campaigns including direct emails newsletters, LinkedIn social media;
Develop and implement student engagement events; and
Participate in orientation, admissions, and career development events.
Academic Advising:
Advise graduate certificate students on course planning each semester;
Support and process student academic forms (e.g., late registration and late graduation); and
Identify and assist academically at-risk graduate students.
Administrative Support:
Timely response to student queries;
Prepare reports on student milestones, concentrations, graduation audits, internships etc.; and
Prepare and maintain confidential student files .
Required Qualifications:
Bachelor's Degree or an equivalent combination of education and/or experience;
Effective communication and organizational skills and experience (or ability to engage) with appropriate technologies;
Ability to build a rapport with students; building trust, flexibility; and an empathetic, non-judgmental, and ethical approach with a diverse group of students; and
Ability to work within a team and to take proactive action when needed to support students.
Preferred Qualifications:
Previous experience in academic advising; and
Knowledge of PatriotWeb, Banner and/or Navigate.
Instructions to Applicants:
For full consideration, applicants must apply for Student Services Assistant at ; complete and submit the online application; and provide a cover letter, resume, and a list of three professional references with contact information.
Posting Open Date: November 29, 2023
For Full Consideration, Apply by: March 29, 2024
Open Until Filled?: Yes