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Group Sales Manager

Dallas, TX, United States

Company Overview

Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Htel Swexan.

The Hotel Swexan is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.

Designed with all generations in mind, Harwood District's Htel Swexan plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young-at-heart.

Intimate, immersive, and transportive. Htel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Essential Functions:

Responds to Group Requests for Meeting and Event Space RFPs within the Same Day

Properly Follow-Up on all Leads and Maximize Revenue Potential

Ensures Sales and Catering System is Updated with All Leads Logged, Traced and Completed, i.e., status updated to T, D, TD or C

Is the Point Contact with CVENT, Helms Briscoe and other 3rd Parties; Maintains Offers, Marketing Opportunities, etc.

Attends Group Related Trade Shows, Sales Calls, and Organizes Sales Trips; Recommends Opportunities to DOSM to Increase Group Profile for Htel Swexan

Works Closely with Leading Hotels of the World Associates; Tracks Group Leads generated by Leading (and other sources)

Conducts Turnover for All Groups once Definite, turns to Assigned Catering and Conference Service Manager

Ensure that All Outgoing Correspondence is Accurate, Professional, On-Brand and within Htel Swexan Standards

Maintain a Friendly, Caring and Helpful Attitude with Clients, Internal Team, and Ownership Members

Participate in Scheduled Meetings as Requested, i.e., Daily Business Review, Sales Meeting, etc.

Prospect on New Business for Hotel and Generate Revenue from these efforts

Maintain Business Relationships with Accounts by Proper Management, Client Recognition, Prospecting and Development of Contacts

Meets/Exceeds Monthly Revenue Goals

Meets/Exceeds Monthly "soft-need dates" Goals of Prospecting, Site Inspections, Entertainment, etc.

Completes Weekly and Monthly Reports as Required.

Adhere to Standard Grooming Policy

Keep a Positive Attitude During Stressful Situations and on a Day-To-Day Basis

Assist in Establishing and Completing Assigned Monthly, Quarterly and Yearly Action Plans

Offer Solutions to Conflicts that Arise with Clients, Hotel Departments and Co-Workers

Communicate with DOSM on Any Problems or Challenges that are Prevalent, could hinder Meeting Planner Experience or Repeat Opportunity

Develop Own Style of Organization and Management System to Be Effective

Have a Thorough Knowledge of Hotel Competitive Set and How to Effectively Sell Against Them. Take Direction from Superior and Like Departmental Heads

Prepare Correspondences to Customers, Internal Booking Reports and ensure File Maintenance of the Same

Prepare Information for, Meet With and Entertain Clients as Deemed Appropriate by Potential Business from that Account

Advance Knowledge of Market Trends, Competitive and Key Customers of the Hotel

Comply with Attendance Rules and be Available to Work on a Regular Basis

Preform Any Other Job-Related Duties as Assigned, respecting that Htel Swexan is New Build, Non-Branded Hotel Entering the Dallas Market

Communicate both Verbally and in Writing to Provide Clear Direction to All Departments in the Hotel to Ensure High Quality of Service to Customers

As needed, Participate in Operations Meeting, Pre-Convention Meetings, Trainings, and other Sales-Related Meetings as Required

Attend Community Events and Industry Events to Support Htel Swexan's Visibility

Develop and Conduct Persuasive Verbal Sales Presentations to Prospective Clients

Knowledge, Skills, Abilities:

Sales and Catering System Software, i.e., Delphi or like

Hotel PMS, i.e., Opera or the like

Microsoft office; Word, PowerPoint, Excel

Able to Work in a Team Environment

Strong Verbal and Written Communications Skills

Attention To Detail

Able to Work in a Fast Paced, Stressful Environment.

Ability to Understand Rate 360, to make Conclusions/Recommendations for Group Rate and or Resistant

Ability to Analyze Data and Develop Action Plans

Ability to Build Data Spreadsheets Regarding Group Business/Trends

Able to Work Nights, Weekend and Holidays When Business Needs Dictate

Able to Work in a Fast Paced, Stressful Environment.

Hotel and Competitive Market Knowledge

Knowledge of Hotel and Dallas Competitive Market

Ability to Work Effectively Under Time Constraints and Deadlines

Required Qualifications:

Two (2-4) years in a Hotel Sales Position Role with Full Service and/or Luxury Brand Hotel

Experience in Travel Related Company a Plus

Prefer Experience at a Boutique Luxury Hotel

High School or Equivalent Educated Requited. Bachelor's Degree Preferred

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Group Sales Manager jobs in Dallas, TX, United States

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