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Black Knight Technologies, LLC
Jacksonville, FL, United States
Position: Service Executive Job Description: LOCATION Hybrid work from our Jacksonville, FL office is required with flexibility to work remote up to 2 days per week SUMMARY Responsible for high-level relationship management for one or more assigned clients that are strategic to Black Knight's Client Supportdivision. Serves as the primary manag
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Jacksonville, FL, United States
Position:Sales Executive Job Description: SUMMARY Sells software products and/or services for ICE's Data and Analytics Licensing division to both new and existing clients to ensure revenue growth in support of new business goals. RESPONSIBILITIES + Responsible for selling products and/or services, developing new accounts, and/or expanding exis
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Job Source: NexGen RoofingIndustry West
Jacksonville, FL, United States
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Job Source: Industry WestJacksonville, FL, United States
Position:Service Executive
Job Description:
LOCATION
Hybrid work from our Jacksonville, FL office is required with flexibility to work remote up to 2 days per week
SUMMARY
Responsible for high-level relationship management for one or more assigned clients that are strategic to Black Knight’s Client Support division. Serves as the primary management contact and client liaison with the responsibility for client satisfaction, maintaining client communication, and the overall management of client relationship. Identifies areas where continuous improvements can be applied.
RESPONSIBILITIES
Serves as the primary management contact and client liaison during delivery of an Black Knight solutions
Maintains contact with client at an executive level, focusing on the strategic nature of the relationship. Represents the enterprise to the client and the client to the enterprise
Works to maintain and grow the client relationship while ensuring ongoing customer service. Leads the sales effort for incremental revenue opportunities and contract renewals. Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new Black Knight products or service
Coordinates with the delivery organizations to ensure the delivery of continuous and effective services, and ensures project completion within budget and in accordance with contract requirements
May lead personnel who assist in the management of the client relationship. Selects, develops and evaluates personnel to ensure the efficient operation of the function
Identifies areas where continuous improvement can be applied, oversees the implementation of the change, and measures the level of improvement
Performs other duties as required
MINIMUM REQUIREMENTS
A Bachelor’s degree or the equivalent combination of education, training, or work experience.
Requires 6+ years of relationship management experience
Requires 1+ year of leadership or management experience
PREFERRED QUALIFICATIONS
Knowledge of Black Knight products, services, and capabilities
Mortgage industry experience
Proven track record in client relationship management and/or the sales of technology products and services
Excellent negotiation and presentation skills
Displays strong oral, written, and interpersonal communication skills
Exhibits a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the client
Demonstrates the ability to lead by example and motivate professional level staff
Displays strong leadership qualities, decision making abilities, and strong business judgment
ICE carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan
EEO Statement:
ICE is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. ICEs commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location:Jacksonville, FL
Time Type:Full time
BLACK KNIGHT IS PROUD TO BE PART OF ICE
ICE + BLACK KNIGHT | THE ULTIMATE CONNECTION
The Industry’s Leading Provider of Technology, and Data and Analytics Solutions
ICE Mortgage Technology is a mortgage and finance industries’ leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the entire loan lifecycle. Black Knight is the provider lenders and servicers rely on to support their strategic goals and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership.
We promote a culture of continuous learning and growth by providing unrivaled leadership, learning and training opportunities in an energizing environment that helps our employees learn new skills and advance in their careers.
Learn more about employee benefits (https://www.ice.com/about/corporate-responsibility/ratings-research/employees/employee-development)
ICE is committed to giving back to the communities where we live and work. Whether we donate time or funds, we are unified in our commitment to helping those in need.
Learn more about our community involvement (https://www.ice.com/about/corporate-responsibility/giving-back)
Service Executive jobs in Jacksonville, FL, United States
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Get ready to discover your next great opportunity.