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Money Fit by DRS
Atlanta, GA, United States
Tonic is looking for a Customer Success Manager to partner with our customers and continuously drive value realization through adoption and deep business relationships. Part product expert and part business partner, this role will primarily focus on expanding the use of Tonic within existing accounts. As a Tonic Customer Success Manager, you will c
Job Source: Money Fit by DRSHarris Computer
Atlanta, GA, United States
Join the vibrant team at Systems and Software as our new Customer Success Manager, where innovation meets dedication! We're on the hunt for a dynamic, team-spirited individual who is not just committed to excellence in customer service but also possesses sharp analytical skills and a zest for thriving in a high-energy setting. As a pivotal part of
Job Source: Harris ComputerWorkday
Atlanta, GA, United States
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of puttin
Job Source: WorkdayVerusen
Atlanta, GA, United States
Verusen is a leading technology company that uses artificial intelligence to provide visibility, digitization and prediction of materials data and inventory for complex supply chains. The company's AI software harmonizes disparate material data across ERP instances/systems while providing accurate MDM across the enterprise to optimize inventory cos
Job Source: VerusenMessageGears
Atlanta, GA, United States
MessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We're disrupting an industry by providin
Job Source: MessageGearsSlip Robotics
Atlanta, GA, United States
Introduction Slip Robotics is a venture-backed, supply chain robotics startup that provides robots-as-a-service for automated truck loading/unloading in under 5 minutes. 23% of a truck driver's workday is typically wasted idling and waiting for their truck to be loaded/unloaded at a dock, while forklift drivers face constant pressure to quickly lo
Job Source: Slip RoboticsMessageGears, LLC
Atlanta, GA, United States
MessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting an industry by providin
Job Source: MessageGears, LLCAccenture
Atlanta, GA, United States
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology
Job Source: AccentureAtlanta, GA, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.
Responsibilities:
Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfaction.
Develops and enhances strategic business partnerships by fully engaging and building trust with the clients' key decision makers to drive client retention.
Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
Maintain existing customer success metrics and data as directed.
Establish a trusted and strategic advisor relationship to help drive continued value of our services.
Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
Bring new ideas to the table about how we can better serve our clients.
Improve efficiency of accounts and optimize existing processes.
Requirements:
Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to 'closing the deal'.
Includes approximately 60-70% travel based on client needs.
3+ years of sales and account management experience.
Strong knowledge and understanding of the sales planning process.
Ability to interface with all required levels at a customer (entry level to senior executive)
Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
Strong negotiation skills with proven closing ability.
High energy and genuine passion for “selling”.
Ability to function independently with little or no supervision as well as function in a team environment.
Experience working in the transportation industry is preferable.
College or university degree in a marketing or business-related field is an asset.
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Customer Success Manager jobs in Atlanta, GA, United States
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