VP - Business Application Support

Bethesda, MD, United States

Position Summary

The Vice President Business Applications Support is a senior member of the RP Information Technology leadership team. The incumbent will be responsible for managing RoundPoint’s Enterprise core application platforms and multiple other business applications. The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. The Vice President of Business Applications Support will provide vision and leadership to a team of employees, supported as necessary by contractors and vendor professional services teams. He/she is an advocate for enterprise application delivery, support, and configuration requirements. He/she must have strong leadership skills to build and manage an effective Business Applications team to acquire, develop, integrate, and support systems for the business. This position will be a key business partner to functions across the organization. The position will lead the development of a strategic vision of our enterprise application environment. The role will be responsible for supporting business application users and working with remote support teams.

The complexity of this position requires a leadership approach that is engaging, imaginative, and collaborative, with a sophisticated ability to develop scalable, supportable, maintainable, robust, and high-performing solutions that meet our clients’ requirements.

Primary Responsibilities

Provide strategic global leadership across the business application function

Partner with senior leadership and their direct teams to create a robust Business Application roadmap. Ensure this roadmap is well understood throughout the business functions and meet emerging technical requirements

Oversee the success of Application Development projects in alignment with Enterprise portfolio and integrated with RoundPoint’s short term and long term goals.

Work closely with other teams to understand current and future requirements; suggest solutions and alternatives - Transform business processes through technology

Bring innovative, external best practice ideas to all areas of RoundPoint’s business

Organize and lead a highly technical team for scale and growth

Specify implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision and reliability of applications and software

Foster a culture of trusted partnership, service and continuous improvement

Establish and meet SLAs to support reliable and efficient daily operating capabilities

Managing large capital and operating budgets

Ensure Application Development initiatives and projects are well managed and deliver on expectations - functionality, timeliness, and cost

Cultivate a deep breadth of team leadership and technical talent to deliver results and support future growth

Lead and coach their team to their full potential and develop their careers

Maintain proper documentation for developed software environment for supportability

Leverage development tools to incorporate best practices of development and unit testing

Create technical release notes and deployment guides to move completed code into production by the production support team

Provide technical insight to project managers and other programmers working on the development project teams

Maintain and recommend methods for secure coding practices and audit remediation

Skills

Visible leadership skills and executive presence.

Able to attract, develop and retain talent and build high performing software development teams.

Able to foster a culture of transparency and a sense of purpose among the team, and create clear accountabilities and metrics.

Demonstrated ability in developing a culture that embraces innovation, and challenges existing paradigms.

Skilled at setting and communicating priorities effectively; able to manage multiple tasks and priorities.

Skilled at removing barriers and acting with a sense of urgency, and encouraging others to so.

Exceptional ability to lead change using positive and collaborative methods.

Skilled at conflict resolution and problem-solving to achieve win-win outcomes.

Superior program and project management competencies.

Ability to step into projects already in progress, or in need of rescue, and effectively assume a leadership role.

Vendor negotiations.

Strong communication skills in writing, speaking, and presenting.

An exceptional listener, able to comprehend what is said and probe for important details.

Able to communicate technical or complex subject matter in business terms.

Demonstrated acumen and passion for both business and technology, including the latest digital innovations as they apply to the creation of business value.

Highly self-motivated.

Accepts ownership and welcomes responsibility.

Qualifications

Has successfully led development and delivery of multiple complex business technology solutions into production that have achieved or surpassed business goals.

Experience developing and supporting mission critical applications optimized to run in the cloud or virtualized environments.

Deep knowledge of system architecture, technical design, and system and software development technology.

Expertise with managing application development at scale, employing SDLC methodologies including Agile and Scrum.

Bachelor's degree in computer science, engineering, applied math; advanced degree preferred

15 years of senior leadership experience, preferable working with technologies within the mortgage industry, however solid experience in today’s top software solutions

A minimum of 10 years working in the finance industry.

RoundPoint’s Employee Value Proposition:

Grow. Make a difference. Have fun along the way.

Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!

As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

The employee is regularly required to talk or hear.

The employee is required to sit for extended periods of time and is occasionally required to stand and walk.

The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

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