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Money Fit by DRS
Atlanta, GA, United States
Tonic is looking for a Customer Success Manager to partner with our customers and continuously drive value realization through adoption and deep business relationships. Part product expert and part business partner, this role will primarily focus on expanding the use of Tonic within existing accounts. As a Tonic Customer Success Manager, you will c
Job Source: Money Fit by DRSVerusen
Atlanta, GA, United States
Verusen is a leading technology company that uses artificial intelligence to provide visibility, digitization and prediction of materials data and inventory for complex supply chains. The company's AI software harmonizes disparate material data across ERP instances/systems while providing accurate MDM across the enterprise to optimize inventory cos
Job Source: VerusenMessageGears
Atlanta, GA, United States
MessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We're disrupting an industry by providin
Job Source: MessageGearsHarris Computer
Atlanta, GA, United States
Join the vibrant team at Systems and Software as our new Customer Success Manager, where innovation meets dedication! We're on the hunt for a dynamic, team-spirited individual who is not just committed to excellence in customer service but also possesses sharp analytical skills and a zest for thriving in a high-energy setting. As a pivotal part of
Job Source: Harris ComputerWorkday
Atlanta, GA, United States
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of puttin
Job Source: WorkdaySlip Robotics
Atlanta, GA, United States
Introduction Slip Robotics is a venture-backed, supply chain robotics startup that provides robots-as-a-service for automated truck loading/unloading in under 5 minutes. 23% of a truck driver's workday is typically wasted idling and waiting for their truck to be loaded/unloaded at a dock, while forklift drivers face constant pressure to quickly lo
Job Source: Slip RoboticsNavis
Atlanta, GA, United States
Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for cha
Job Source: NavisMessageGears, LLC
Atlanta, GA, United States
MessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting an industry by providin
Job Source: MessageGears, LLCRoswell, GA, United States
DLR50 Customer Success Manager
Location: Roswell, GA (Office)
DLRdmv creates and deploys innovative Title & Registration technology and Governmental Compliance solutions for the Automotive Industry. DLRdmv provides an exciting, entrepreneurial work environment for individuals interested in being a part of a growing company that is fully committed to serving its customers.
Job Description: The Customer Success manager (CSM) will be responsible for maintaining ongoing DLR50 client account success, providing remote customer service to clients and maintaining strong account relationships. CSMs are an important piece of the DLR50 support model, using their communication and support skills to maximize the potential of each account. This role will work closely with a team of DLR50 operations associates to support a dedicated book of accounts, while being the main point of contact post account install. CSMs also provide ongoing Client Support/training throughout the client relationship lifecycle. This Account Management role requires a purpose-driven, self-starting individual who excels in an autonomous (virtual) work environment and can work effectively with all levels of client personnel to meet their needs. This position will be onsite in our Roswell, GA office.
Major Job Responsibilities:
Manage and support clients beyond initial program installation
Provide ongoing training to dealership personnel beyond initial program installation
Interact remotely with client staff to troubleshoot any issues and provide the appropriate resolution
Monitor ongoing utilization of dedicated accounts for negative trends in transaction volumes and take appropriate action
Deliver on client satisfaction goals and targets
Develop trust relationships with clients to boost retention
Experience & Qualifications
Excellent Time-Management Skills in an Autonomous Environment
Dynamic Social Skillset
Proven Track Record of Account Management in SaaS/Software
Ability to Administrate Remote Training/Support Using Web Conferencing Applications
Experience Using Collaborative Environments (Microsoft Teams, Slack, SharePoint, Etc)
Highly-Organized, Self-Starting, Team Player
DMV or Automotive Industry Experience (preferred)
Ability to Navigate and Utilize SalesForce.com (preferred)
DLRdmv offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, and more.
DLRdmv is an EEO Employer. We sincerely appreciate your interest and will carefully evaluate your qualifications for employment. Be assured your opportunity for employment with our company will be based only on your merit without regard to race, color, religion, sex, age, national origin, mental or physical disability, or any other factor unrelated to job requirements.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
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Customer Success Manager jobs in Roswell, GA, United States
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