Product Designer - Payments

San Jose, CA, United States

Who We Are

OKX is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 20 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.

Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Malta, Hong Kong, Singapore, Japan, and Korea, but we believe in you working wherever you work best.

About the Team

Product managers at OKX are the CEOs of their areas of focus. We develop growth-focused product strategies, manage cost/profitability and then deliver powerful strategies that guide customers through simple transaction workflows. We are building an integrated and beautiful crypto-finance experience for mobile and web. Product managers collaborate across business units and align user research, design and UX writing, brand and marketing, technical project management and engineering, testing, data, compliance and legal teams. We are a multi-cultural and decentralized team with a deep passion for bitcoin, crypto and Defi. We are objective oriented and everyone contributes to data analysis to drive business growth.

About the Opportunity

As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes.

Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at Okcoin, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables.

You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.

What You'll Be Doing:

Be the owner of your payment products (ACH, Cards, Wire, SEPA, FPS, FAST, PIX, etc), you truly own it!

Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs

Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life

You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users

Manage your product dashboard by tracking all your product data metrics

Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience

What We Look For In You:

Product management experience in the payments space with past experience in payments clearing and settlement

Visionary for trending and future crypto market needs and payments industry changes - Product innovator that can achieve business goals with unique product offering and business models

Previous experience designing and building payments systems and understanding of risk management associated with these payment options

Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources

Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing

Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions

Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics

Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring

Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations

Bachelor's degree in Computer Science, Engineering, or a related technical discipline

Nice to Haves:

Past experience working with payments systems or crypto platforms is strongly preferred

Highlights of Perks and Benefits:

Market competitive total compensation package

100% company paid individual medical, dental, & vision insurance coverage

Training & Development Reimbursement

PTO, company paid holidays, and flexible hours

Parental Leave - Employee Referral Bonus Program

Company Donation Match

More surprises when you join!

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Salary Range:

The salary range for this position is $121,000 to $264,000.

The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.

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