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LMG Technology Services LLC
Austin, TX, United States
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 4 Required Experience with help desk / service desk services. 4 Required Experience with help desk software (e.g. t
Job Source: LMG Technology Services LLCAbacus Service Corporation
Austin, TX, United States
Solicitation Reference Number 23R0025890 Customer Name Texas Department of Public Safety Category Technical Services, Help Desk and Operations Customer Entity Name Public Safety, Texas Department of Level Product Support Analyst 2 Number of Positions 1 # of Resumes Allowed 1 IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION R
Job Source: Abacus Service CorporationLMG Technology Services LLC
Austin, TX, United States
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years | Required/Preferred | Experience ---|---|--- 4 | Required | Experience with help desk / service desk services. 4 | Required | Experience
Job Source: LMG Technology Services LLCAbacus
Austin, TX, United States
Solicitation Reference Number 23R0025890 Customer Name Texas Department of Public Safety Category Technical Services, Help Desk and Operations Customer Entity Name Public Safety, Texas Department of Level Product Support Analyst 2 Number of Positions 1 # of Resumes Allowed 1 IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION R
Job Source: AbacusInfojini
Austin, TX, United States
Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on product and service problems; and guide customers on product feat
Job Source: InfojiniLanceSoft
Austin, TX, United States
Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair
Job Source: LanceSoftOracle
Austin, TX, United States
Job Description Come and join us! Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepre
Job Source: OracleEsolvit
Austin, TX, United States
Title: Atlassian Product Support Analyst Location: Austin, TX Duration: Long Term You may either create a user id and sign up under the arytic link or go in without signing up to access the job/open roles on our Arytic platform. https://candidate.arytic.com/Ijobdetail/1003632 Job Description : The Department of Public Safter requires the s
Job Source: EsolvitAustin, TX, United States
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
|
Required/Preferred
|
Experience
---|---|---
4
|
Required
|
Experience with help desk / service desk services.
4
|
Required
|
Experience with help desk software (e.g. ticketing systems, knowledge bases).
4
|
Required
|
(at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)
4
|
Required
|
(at least 2) High-level knowledge of information technology systems and best practices.
4
|
Required
|
(at least 2) Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio)
4
|
Required
|
(at least 2) Experience working with SharePoint Lists.
4
|
Required
|
(at least 2) Strong customer service orientation, with patience and empathy for frustrated or confused users.
4
|
Required
|
(at least 2) Experience with call handling.
2
|
Preferred
|
Experience with Remedy / BMC Helix.
Remote work Mon - Fri
****Location: Required to be within the state ofTexas
**
**
Interviews will be conducted by phone andthrough Microsoft Teams
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Product Support Analyst 2 529400808 jobs in Austin, TX, United States
ⓘ There was an unexpected error processing your request.
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