ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
LMG Technology Services LLC
Austin, TX, United States
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years | Required/Preferred | Experience ---|---|--- 4 | Required | Experience with help desk / service desk services. 4 | Required | Experience
Job Source: LMG Technology Services LLCCareerBuilder
Austin, TX, United States
Solicitation Reference Number 23R0025890 Customer Name Texas Department of Public Safety Category Technical Services, Help Desk and Operations Customer Entity Name Public Safety, Texas Department of Level Product Support Analyst 2 Number of Positions 1 # of Resumes Allowed 1 IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION R
Job Source: CareerBuilderLMG Technology Services LLC
Austin, TX, United States
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years | Required/Preferred | Experience ---|---|--- 4 | Required | Experience with help desk / service desk services. 4 | Required | Experience
Job Source: LMG Technology Services LLCAbacus
Austin, TX, United States
Solicitation Reference Number 23R0025890 Customer Name Texas Department of Public Safety Category Technical Services, Help Desk and Operations Customer Entity Name Public Safety, Texas Department of Level Product Support Analyst 2 Number of Positions 1 # of Resumes Allowed 1 IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION R
Job Source: AbacusIDR Healthcare
Austin, TX, United States
IDR is seeking a Product Support Analyst to join one of our top clients remotely. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Product Support Analyst Evaluate failures, bugs, systemic problems, and hardware and report on neces
Job Source: IDR HealthcareInfojini
Austin, TX, United States
Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on product and service problems; and guide customers on product feat
Job Source: InfojiniLanceSoft
Austin, TX, United States
Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair
Job Source: LanceSoftIDR Healthcare
Austin, TX, United States
IDR is seeking a Product Support Analyst to join one of our top clients remotely. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Product Support Analyst Evaluate failures, bugs, systemic problems, and hardware and report on ne
Job Source: IDR HealthcareAustin, TX, United States
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
4
Required
Experience with help desk / service desk services.
4
Required
Experience with help desk software (e.g. ticketing systems, knowledge bases).
4
Required
(at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)
4
Required
(at least 2) High-level knowledge of information technology systems and best practices.
4
Required
(at least 2) Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio)
4
Required
(at least 2) Experience working with SharePoint Lists.
4
Required
(at least 2) Strong customer service orientation, with patience and empathy for frustrated or confused users.
4
Required
(at least 2) Experience with call handling.
2
Preferred
Experience with Remedy / BMC Helix.
Remote work Mon - Fri
Location: Required to be within the state ofTexas
Interviews will be conducted by phone andthrough Microsoft Teams
JOB CODE: 529400808
#J-18808-Ljbffr
Product Support Analyst 2 (529400808) jobs in Austin, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.