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Constant Contact, Inc.
Los Angeles, CA, United States
**Technical Support Specialist** Category Customer Success Job available in 2 locations * Remote, United States * Los Angeles, CA, United States JOB DESCRIPTION At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business own
Job Source: Constant Contact, Inc.Unlayer
, CA, United States
We are looking for a talented and experienced Technical Support Specialist to join our dynamic team.This position will serve as support for technical customer escalations, finding fixes, workarounds, and final solutions by troubleshooting issues and providing exemplary customer service. This position will also play a critical role in supporting o
Job Source: UnlayerLiveControl, Inc.
Los Angeles, CA, United States
**Technical Support Specialist** Remote / Operations / Full-Time **LiveControl** LiveControl has created a video production studio in the cloud. Our clients install our 4k multi-camera setup into their venue and our team can fully produce amazing video entirely in the cloud. Completely live, with just the click of a button. We can make your gradua
Job Source: LiveControl, Inc.Sanmina Corporation
, CA, United States
**Job Details** **Technical Support Specialist - (64343)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Category (For Job Seekers) Information Technology Location 13241 - K06 San Jose SGS - San Jose, CA 95131 US (Primary) Job Descriptio
Job Source: Sanmina CorporationIdentified Talent Solutions
Monterey Park, CA, United States
Job Description Job Description Job Title: Technical Support Specialist Industry: Consumer Electronics Location: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to in
Job Source: Identified Talent SolutionsGunder
Los Angeles, CA, United States
**Gunderson Dettmer** **Technical Support Specialist** **IT - Los Angeles, CA - Full Time** **Gunderson Dettmer** is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With more than 400 attorneys in ten offices - from Silicon Valley to Singapore - we innovate for innovators,
Job Source: GunderOdoo
, CA, United States
Technical Support Specialist This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of
Job Source: OdooOpentext
, CA, United States
** Technical Support Specialist** Req id: 26687 Waterloo, ON, CA **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **T
Job Source: OpentextLos Angeles, CA, United States
**Description**
Envoc is a growing company looking for a talented individual to provide end user support to our clients across a wide range of products and services. We are looking for a Technical Support Specialist to assist us in our mission of providing a better reality to our clients through high quality, custom software solutions and superior customer service. Our specialist will learn the ins and outs of our products in order to troubleshoot a wide range of end user issues and provide support in an un-scripted helpdesk environment. Our specialist will need to approach each interaction with the knowledge and ability to reassure our customers that they understand their questions.
**We want someone who...**
* Has a willingness to learn and take on new challenges
* Has excellent time and task management skills
* Can efficiently use ticketing and helpdesk software
* Has excellent written and verbal communication skills
* Has willingness and ability to learn basic to high level aspects of how our products function to troubleshoot a wide variety of problems
**Expectations**
* Ability to communicate clearly while maintaining the tone of the company via written and spoken communication
* Customer service and technical skills required (basic hardware support and troubleshooting)
* Ability to work and speak with both technical and non-technical people
* Familiarity with basic software trends and ability to troubleshoot even unknown applications
* Ability to effectively interpret and resolve hardware and/or software support requests
* Ability to document issues thoroughly
* Ability to use screen and video capturing tools
* Ability to write end user documentation
* Ability to be adaptable to new support projects and clients
* Willingness to assist clients on-site, if necessary
* Software Development/IT experience is a plus (not required)
**Responsibilities**
* Receive support phone calls and help end users troubleshoot and fix reported issues
* Track and document movement and repair of hardware
* Research issues and provide sufficient documentation for support
* Adhere to internal documentation requirements and time tracking
* Work with other support team members to keep our helpdesk running smoothly and ensure that our customers/clients are helped promptly
* Work with our ticketing and time tracking system to efficiently manage tasks
**Compensation**
* $30,000-$35,000
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Technical Support Specialist jobs in Los Angeles, CA, United States
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