Service BDC
Springfield
Job Description Job Description Scott Kia is hiring and we want to talk to you! We are looking for a customer focused, sales minded individual that we can fully train! No experience required!! The right person for this role is friendly, energetic, has a positive attitude and strong organization, communication and problem-solving skills. We’re seekingsomeone that is looking for a long term career with us! We also love hiring job seekers from a variety of industries: retail, hospitality (server, bartender etc.), leisure, customer service etc. We’re also open to entry level job seekers!
BENEFITS:
Competitive Pay Plan
Medical, Dental & Vision Insurance Plans
Short/Long Term Disability
Employer contributed 401(K) Plan
Paid Time Off & Holidays
REQUIREMENTS:
Team player
Organization & Time Management Skills
Dependability
Computer literate
Excellent written and verbal communication skills
Above average energy level
Proven record of achieving exceptional Customer Satisfaction
A desire for a long term career with a growing organization
A valid State Driver’s License and ability to pass a pre-employment criminal background check
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by customer
Make recommendations based on time, mileage and history of the vehicle
Generate estimates for repairs and maintenance
Generate service repair orders
Establish follow up time
Monitor the progress of each vehicle throughout the day and update customers frequently
Motivate Service Technicians
Verify invoices reconcile with the work performed
Explain all completed work and charges to customer
Close out customer invoices
We will fully train you - experience with any of the above responsibilities is not required!!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.