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Service BDC

Springfield

Job Description Job Description Scott Kia is hiring and we want to talk to you! We are looking for a customer focused, sales minded individual that we can fully train! No experience required!! The right person for this role is friendly, energetic, has a positive attitude and strong organization, communication and problem-solving skills. We’re seekingsomeone that is looking for a long term career with us! We also love hiring job seekers from a variety of industries: retail, hospitality (server, bartender etc.), leisure, customer service etc. We’re also open to entry level job seekers!

BENEFITS:

Competitive Pay Plan

Medical, Dental & Vision Insurance Plans

Short/Long Term Disability

Employer contributed 401(K) Plan

Paid Time Off & Holidays

REQUIREMENTS:

Team player

Organization & Time Management Skills

Dependability

Computer literate

Excellent written and verbal communication skills

Above average energy level

Proven record of achieving exceptional Customer Satisfaction

A desire for a long term career with a growing organization

A valid State Driver’s License and ability to pass a pre-employment criminal background check

RESPONSIBILITIES:

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by customer

Make recommendations based on time, mileage and history of the vehicle

Generate estimates for repairs and maintenance

Generate service repair orders

Establish follow up time

Monitor the progress of each vehicle throughout the day and update customers frequently

Motivate Service Technicians

Verify invoices reconcile with the work performed

Explain all completed work and charges to customer

Close out customer invoices

We will fully train you - experience with any of the above responsibilities is not required!!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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