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Work With Your Handz
Glenn Dale, MD, United States
Be the Voice of Exceptional Customer Service! Join Us as an Inbound Leads CSR. Our Baltimore-based, family-owned plumbing company is looking for a passionate and detail-oriented Customer Service Representative. As the first impression for our customers, you'll answer inbound calls, address inquiries, and provide top-notch support, directly impacti
Job Source: Work With Your HandzColumbia Technology Partners, Inc
, MD, United States
Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible fo
Job Source: Columbia Technology Partners, IncWilson Language Training
Annapolis, MD, United States
Customer Support Specialist Department: Customer Experience Location: Wilson Language Training is looking for a Customer Support Specialist to join the team. This role focuses on high quality interactions with customers via telephone, email, and online chat. Communicating product and service information, managing course enrollments, and assistin
Job Source: Wilson Language TrainingWilson Language Training
Annapolis, MD, United States
Wilson Language Training Customer Support Specialist Annapolis , Maryland Apply Now Wilson Language Training is looking for a Customer Support Specialist to join the team. This role focuses on high quality interactions with customers via telephone, email, and online chat. Communicating product and service information, managing course
Job Source: Wilson Language TrainingColumbia Technology Partners
Annapolis Junction, MD, United States
Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible fo
Job Source: Columbia Technology PartnersCuraleaf
Columbia, MD, United States
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company and its brands, including Cur
Job Source: CuraleafColumbia Technology Partners
Annapolis Junction
Job Description Job Description Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for
Job Source: Columbia Technology PartnersAt Home Stores LLC
Glenn Dale, MD, United States
Job Description @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: transparent } pre { font-family: "Liberation Mono", monospace; font-size: 10pt; background: transparent } $15.50-20.15/hourThe Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closi
Job Source: At Home Stores LLCGlen Burnie, MD, United States
Job Identification
16062
Locations
Posting Date
05/30/2023, 12:33PM
Job Schedule
Job Description $13.00-16.90/hourThe Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operational success and maximizing the customer’s experience.Key Roles and ResponsibilitiesProvides customers a positive shopping experienceRegularly performs Supervisor functions. Responsible for building opening and closing tasks which includes timely openings, operational readiness, troubleshooting, team management, and building security. Partners with General Manager (GM), or in GM's absence, District Manager, Store Director/Store Manager on non-standard issues as they arise. Manages all front end audit and cash compliance responsibilities. Ensures team is trained in the processing of all transactions per policy.Performs cashier duties accurately while processing all transactions per policy.Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.Maintains conditioning and housekeeping (inside and out) standards Timely and thorough incident reporting compliance.Submits facilities, IT, and store communication requests as needed.Drives productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results.Performs and trains team on all customer support responsibilitiesOperates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages.Plan, delegates, and monitors tasks ensuring they are performed in the most efficient manner adhering to policy and procedures. Qualifications and CompetenciesAt least 18 years oldHigh School Diploma/EquivalentAbility to work a flexible schedule including nights, weekends, and some holidayAbility to lift a minimum of 50 lbs., team lift 100 lbs.Contributes to a customer focused environment while demonstrating excellent service.Communicates clearly with customers, team and leadership.Reliable and trustworthyAbility to work effectively independently and within a team to perform all tasks as assigned.Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
About Us When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.
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Customer Support Specialist - PT jobs in Glen Burnie, MD, United States
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