Technical Account Manager, Managed Services - Presales

Jacksonville, FL, United States

Description S EIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.

WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.

THE ROLE: Technical Account Manager, Managed Services (Presales)

Job Summary:

As a Technical Account Manager you will work closely with core sales team and focus on promoting and selling Managed Services to existing and potential clients. The TAM will be responsible for providing in-depth product knowledge, technical expertise, and training to the sales team and clients. The TAM will collaborate with cross functional teams (Operations, Sales, Architects, etc.) to ensure that the service meets the customers expectations.

Travel Requirements:

In this role you will be expected to travel up to 30%. It will be based in any location in the United States with preference for candidates that reside in the Southeast region of the United States.

Job Responsibilities:

Promote Managed Services to increase revenue and achieve sales targets.

Provide technical expertise, product knowledge, and training to the sales team in the promotion of the service.

Collaborate with cross-functional teams to support the development of new offerings.

Maintain expertise in the industry, market trends, and competitors to identify opportunities and stay ahead of the competition.

Develop and maintain strong relationships with existing and potential clients.

Proactively assess, clarify, and solve client needs on an ongoing basis as apart of managing the entire sales process and client relationship.

Build and curate strong relationships with core sales teams through shared success.

Do discovery sessions with clients to better understand their challenges and needs.

Build and provide solutions including quotes, pricing, proposals, etc.

Leverage inside sales team for administrative tasks

Provide customer feedback to the operations team to improve products and services.

Responsible for demonstration of tools, day to day, etc

Owns deliverables to the Account team and customers.

Proposals, SOWs, etc

Required Skills:

Strong communication and presentation skills

Technical knowledge and technical sales experience in professional and/or managed services

Experience designing & architecting technical solutions

Self-Motivated, results-driven, and customer oriented

Comfortable working and collaborating in a team dynamic

Experience with selling tools (Salesforce, Quoting systems, etc.)

Required Education & Experience:

Bachelor's degree or equivalent experience and/or military experience

Over all 6 years in technical sales or presales

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ABOUT PRESIDIO

Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.

Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.

For more information visit: http://presidio.com

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Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to [email protected] for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [email protected] .

RECRUITMENT AGENCIES PLEASE NOTE:

Agencies/3 Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3 Party will be considered a gift and property of Presidio, unless the Agency/3 Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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