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HeadX
, United States
Customer Support Specialist - fully remote (f/*/m) ** ** Working Location: Remote within USA, Australia, Canada, or New Zealand. Company Location and Currency: USA, USD$ Language: We operate internally and externally in English (US) Hours: The full-time schedule is 40 hours per week. Hours are 8 AM to 5 PM AEST (Australian Eastern) Level
Job Source: HeadXAMBOSS GmbH
New York, NY, United States
Hello, we are AMBOSS and we are looking for the next Customer Support Specialist. With our team, your support will reach further than ever before! As a Customer Support Specialist, you will embody the crucial connection between AMBOSS and its users, helping to improve medical care for millions of people. Our mission is to enable clinicians and stud
Job Source: AMBOSS GmbHBerkshire Bank
, United States
Position : Customer Support Specialist Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $27.00 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and
Job Source: Berkshire BankTopline Pro
New York, NY, United States
About Topline Pro We're building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly. Topline Pro is co-founded by Nick Ornitz (CEO)
Job Source: Topline ProInfoTrack US
, United States
About InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious comp
Job Source: InfoTrack USAssignar
, United States
Remote-first role Mission driven tech company Fast growing, friendly and collaborative team About us We're a mission-led cloud-based construction tech startup. Sean McCreanor (co-founder and CEO) started Assignar in 2014 after experiencing the painful lack of offerings available to him as a contractor to run his own business operations. Cut to
Job Source: AssignarReconstruct
, United States
The Customer Support Specialist (CSS) will be responsible for managing and triaging all requests that come through support. These responsibilities include, but are not limited to Owning all emails, requests and questions that come through the support channel Assessing each issue and understanding where it should be escalated Customer Success Man
Job Source: ReconstructNavigate
, NY, United States
**What we require** Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin, though it looks like it, and it actually says nothing, Before & After magazine answered a curious reader, Its words loosely approximate the frequency with which letters occur in English, which is why at a glance it looks pretty r
Job Source: NavigateLong Island City, NY, United States
Gallagher Bassett Technical Services, a safety training Consultant Company providing construction site and safety training courses to qualify workers in the NY / NJ area, is seeking a Bilingual Customer Support Specialist
The Customer Support Specialist position requires an organized, reliable, digitally savvy individual with a competitive spirit and a great sense of humor. This is a full-time position, with no remote options.
PRIMARY RESPONSIBILITIES
•Answer phones and provide excellent sales and customer service to callers.
•Manage the student check-in process, ensuring a smooth and efficient experience for all students.
•Enroll students in classes through our online platform or in person, guiding them through the registration process and addressing any questions or concerns they may have.
•Coordinate and execute all administrative functions associated with processing of Site Safety Training (SST) card applications. Applications may be submitted in person and online and require detailed data entry, payment collection, and creation through an agency portal.
•Creation of a weekly excel sheet with analysis of SST card applications for management.
•Utilize Zendesk chat to provide real-time support and assistance to customers, resolving their queries and issues promptly.
•Special projects as requested.
•Moderate filing, including management of confidential and secure documentation.
QUALIFICATIONS
•Bi-lingual English/Spanish.
•2 - 5 years of front facing and phone-based sales experience
•Exceptional Customer Service skills. We want someone who can make our customers smile!
•Availability to work a flexible schedule; position may require morning, evening, and/or weekend hours. Preference given to candidates available Tuesday – Saturday
•Proficient in basic computer systems (Windows, Outlook, Teams, Word, Excel etc.)
•Bachelor’s degree is preferred
This is a full-time position, with no remote options. . Salary is commensurate with experience ($20 to $24 per hour). This position offers paid vacation time in the first year of employment as well as sick days and paid holidays. Full medical benefits available and the option to participate in life/disability insurance and 401K pension plan.
Customer Support Specialist jobs in Long Island City, NY, United States
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