ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
HeadX
, United States
Customer Support Specialist - fully remote (f/*/m) ** ** Working Location: Remote within USA, Australia, Canada, or New Zealand. Company Location and Currency: USA, USD$ Language: We operate internally and externally in English (US) Hours: The full-time schedule is 40 hours per week. Hours are 8 AM to 5 PM AEST (Australian Eastern) Level
Job Source: HeadXBerkshire Bank
, United States
Position : Customer Support Specialist Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $27.00 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and
Job Source: Berkshire BankAMBOSS GmbH
New York, NY, United States
Hello, we are AMBOSS and we are looking for the next Customer Support Specialist. With our team, your support will reach further than ever before! As a Customer Support Specialist, you will embody the crucial connection between AMBOSS and its users, helping to improve medical care for millions of people. Our mission is to enable clinicians and stu
Job Source: AMBOSS GmbHInfoTrack US
, United States
About InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious comp
Job Source: InfoTrack USAssignar
, United States
Remote-first role Mission driven tech company Fast growing, friendly and collaborative team About us We're a mission-led cloud-based construction tech startup. Sean McCreanor (co-founder and CEO) started Assignar in 2014 after experiencing the painful lack of offerings available to him as a contractor to run his own business operations. Cut to
Job Source: AssignarCLEAResult
New York, NY, United States
Job Description Summary At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with res
Job Source: CLEAResultNavigate
, NY, United States
**What we require** Until recently, the prevailing view assumed lorem ipsum was born as a nonsense text. It's not Latin, though it looks like it, and it actually says nothing, Before & After magazine answered a curious reader, Its words loosely approximate the frequency with which letters occur in English, which is why at a glance it looks pretty r
Job Source: NavigateSchooLinks
, United States
The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for a Customer Support Specialists to continue to build out our team providing world class customer support. Responsibilities Manage incoming customer inquiries and perform root cause analysis to understand what problems user is facing. Customer i
Job Source: SchooLinksNew York, NY, United States
About Topline Pro
We're building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 30+ rockstars with plans to expand to more than 50 team members in 2024. We serve over 2,000 local service businesses and were named one of the 2023 top 50 Tech Companies building for SMBs.
We're YC-backed and well funded with several years runway, and we've experienced rapid growth in 2023. We're looking for a CX team member who can not only help us serve our customers daily but also help define the foundation of our CX team and shape the company itself.
We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.
We believe "great candidates" do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.
What you'll do
Serve as a liaison between SMB customers and Topline Pro
Deal with a high volume of customer communications across calls, texts, and emails
Flex your creative skills by redesigning and revamping customers' websites, logos, and marketing
Provide support to a range of customers to promote customer retention and satisfaction
Conduct regular check-ins with customers to assess their satisfaction, and implement creative solutions to address customer pain points
Collaborate with our Success team to resolve payment issues
Uncover and document in detail technical issues and work with our engineering team to resolve
Be an expert in everything Topline Pro
What we're looking for Recent graduate who's looking to progress in their career quickly at a fast-growing startup
Creative leader who would like to have a hand in crafting the future of the Support Team at Topline Pro
Passion for driving positive growth for our clients and Topline Pro
Excellent communication and interpersonal skills to work collaboratively with customers and internal teams
Someone who can give their full attention to the task at hand, we believe dedicated and intentional action produces the best results
Someone who wants to work with an energetic team, in person, in Brooklyn NY
What we offer Competitive compensation ($60k) + the possibility of an equity when promoted
Full Medical, Dental and Vision Health Coverage
Computer and workspace enhancements
A modern office space in Williamsburg, Brooklyn NY
Monthly stipend for mental and physical health
401(k) plan (non-matching)
Unlimited vacation, 7 company holidays including election day, and 1 personal volunteer day a year
Opportunity to take on significant responsibility and ownership in scaling a product that is changing the lives of home service pros
Fun-filled team that doesn't take themselves too seriously
Customer Support Specialist jobs in New York, NY, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.