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New York & Company
, NY, United States
Proof of Education according to the education requirements of the civil service title Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e., telephone, Cable, Mobile Phone) A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/adminis
Job Source: New York & CompanyAwsupply
, NY, United States
**We are looking for a Customer Service Manager to join our quickly growing company. The Customer Service Manager oversees all aspects of the customer experience for our 8 retail locations in NYC & NJ.** Job Responsibilities: To be successful in this role you will have to be flexible and adapt to new challenges every day, but some of the main areas
Job Source: AwsupplyRentex Audio Visual & Computer Rentals
Secaucus, NJ, United States
We’re Hiring! View all job openings and apply here. Rentex offers competitive salaries and a comprehensive benefit plan, as well as career development opportunities.We are currently in pursuit of qualified, highly motivated individuals for the following positions. Customer Service Manager No. of Positions Available: 1 Do you want great benefits
Job Source: Rentex Audio Visual & Computer RentalsPlanned Parenthood Action Fund Inc
, NY, United States
**Customer Service Manager** Ithaca, NY / Clinical Clinical Services - Health Center Based / Full Time At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives. We are a team of trusted health care
Job Source: Planned Parenthood Action Fund IncCollive
, NY, United States
Customer Service Manager Brooklyn 125k Real Estate Management company is looking for a customer service manager to oversee a small team of employees, who focus on providing excellent customer service to their tenants. Experience in working in a management office a plus. Email resume to [email protected] #J-18808-Ljbffr
Job Source: ColliveMaiplacement
Ridgefield, NJ, United States
Are you a dynamic leader ready to take ownership of a thriving customer service department? Join our team, a leading online retailer committed to delivering exceptional service to our customers. Job Description: As the Customer Service Department Manager, you'll spearhead our team of 40+ customer service representatives, both on-site and remote,
Job Source: MaiplacementWm Morrison Supermarkets plc
Newark, NJ, United States
About The Role We Make Morrisons… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sel
Job Source: Wm Morrison Supermarkets plcAlstom
Newark, NJ, United States
Req ID: 449129 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener
Job Source: Alstom, NY, United States
Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: [email protected] for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly.
Permanent, full-time job ( direct hire ) offering W2 annual salary with full benefits
Job location: on site in JFK Airport in NYC - no remote work !
Customer Service Manager
Ensure world-class customer experience for the JFK AirTrain passengers by providing a safe and smooth experience while in the JFK AirTrain system ( https://en.wikipedia.org/wiki/AirTrain_JFK ) .
Focus on continuously improving all aspects of customer experience and related processes and practices.
Fostering a positive and productive work environment, resolving team conflicts, promoting teamwork, and providing a positive employee experiences
Qualifications
Bachelor’s or Master’s degree in a relevant discipline
Supervisory / managerial experience, strong leadership, and team management abilities, effective time management skills to prioritize tasks, manage competing priorities, and meet deadlines handing multiple projects and initiatives simultaneously
Proven experience in a customer service management role, with a minimum of 3-5 years of experience
Experience in developing and implementing customer service strategies and initiatives, deep understanding of customer needs, assessing customer issues, identifying root causes and ability to analyze customer service metrics and drive continuous improvement
Experience in managing customer feedback, commitment to provide exceptional customer experiences, ability to empathize with customers, actively listen to their concerns, and effectively address their needs, proven ability to manage conflicts and resolve issues professionally and diplomatically to drive business growth and customer satisfaction
Excellent interpersonal and communication skills, proven ability to interact with customers and team members, collaborate within cross-functional teams and with stakeholders at all levels
Ideally experience working with Port Authority of New York & New Jersey or comparable transportation agency.
Employer Offers
Competitive Pay
Annual Performance Bonus
401K plan with 11% salary match fully vested after one year
Low-cost comprehensive Medical / Dental / Vision / Rx plans
Generous Paid Time Off ( vacation, holidays, floating holidays, sick leave )
Paid training/career development, Tuition and Training reimbursement
Company-paid life and disability insurance
Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: [email protected] for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly.
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Customer Service Manager jobs in , NY, United States
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