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Account Associate

San Jose, CA, United States

Salary Range: $70,000.00 To 80,000.00 Annually

Account Associate responsibilities include account management and development of new business within an assigned account(s)/territory by prospecting to customers as well as the management of existing accounts. The position includes oral and written communication with client representatives, data entry, reviewing and entering work orders, generating, and recording shipping documents, Internet research, desktop publishing, scheduling, and annual reporting. Position is inside sales/administration with the ability to travel to client sites if approved by regional sales manager.

Responsibilities

Meet and exceed sales goals and profit margins

Build profitable sales in an assigned territory through additional sales with current or new customers

Demonstrate commitment to identify and pursue new clients in accordance with ACT’s targets

Provide customer technical support to increase our overall value to the customer

Act as primary service contact for accounts assigned to you on incoming order inquiries

Enter client orders and customer requests via our internal operation system (EW)

Communicate with clients regarding status, service requirements and any issues pertinent to service

Take incoming calls and provide pricing for small waste pick ups

Prepare quotations for new wastes at existing clients (accounts Identify, profile and direct waste streams to disposal facilities in accordance with GM/RSM approval

Prepare and manage waste profiles within internal operation system (EW)

Follow up on customer issues, deliverables, etc. (post pick up phone calls or emails)

Focus on customer retention and improving overall customer satisfaction

Attend department quarterly business review meeting and submit reports

Manage a “CRM system” and sales tracking systems.

Understand, accept, and support ACT’s core values and ProACTive Safety Program

Knowledge, Skills and Ability

Excellent verbal, written, listening, persuasion and interpersonal skills

Well-honed listening skills and problem-solving attitude

Strong team player and willingness to train

A strong work ethic and positive, supportive attitude

Ability to be a self-starter, manage multiple priorities and manage details

Education/Experience

Sales or Marketing Experience

Bachelor’s degree or equivalent work experience (Degreed; Business, Marketing, or Science)

Experience with sales, administration, and marketing

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Account Associate jobs in San Jose, CA, United States

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