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Calendly
Atlanta, GA, United States
Senior Product Designer, Admin Experience 5+ years building and delivering experiences for digital products in product-led B2B or B2C companies A strong portfolio of work delivering quality persona-based experiences, including both activation and engagement An expert ability to communicate design solutions to leaders and peers, based on the right m
Job Source: CalendlyConvoy Inc
Atlanta, GA, United States
**Director, Customer Experience** Atlanta, Georgia / Customer Experience & Operations / Full-time Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected m
Job Source: Convoy IncFive Below Inc
Atlanta, GA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Atlanta, GA 30339 time type Full time posted on Posted 10 Days Ago job requisition id JR40494 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &
Job Source: Five Below IncThe Home Depot
Atlanta, GA, United States
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address
Job Source: The Home DepotHoneywell International, Inc.
Atlanta, GA, United States
**Director Customer Experience** Location 715 Peachtree Street, N.E., Atlanta, Georgia, 30308, United States Category Customer Experience Job Id req332673 JOB DESCRIPTION **Join a team recognized for leadership, innovation and diversity** The Director Customer Experience is an exciti
Job Source: Honeywell International, Inc.Networx Systems, Inc.
Atlanta, GA, United States
Who are we, and what are we looking for? At Networx, we believe in empowering great people to do exceptional work! With over 20 years of experience and expertise in the home improvement industry, we've proudly served over 10 million homeowners and supported thousands of contractors in growing their businesses. Our core values - Evolve, Do the Right
Job Source: Networx Systems, Inc.LAUNCH Technical Workforce Solutions
Atlanta, GA, United States
Customer Experience Qualifications: • Required in-depth understanding of customer experience, with proven ability to deliver on complex projects and partner in a matrix environment • Previous experience developing, executing, communicating customer experience strategy related to training, change management, or organizational behavior • Strong writt
Job Source: LAUNCH Technical Workforce SolutionsPhase 3 Marketing and Communications
Atlanta, GA, United States
**Customer Experience Specialist** Sales Support Atlanta, Georgia Minimum Experience **Mid-level** Job Description: Our Customer Experience Specialist position is responsible for account coordination and sales support to ensure the retention and growth of multiple customer accounts. Job Responsibilities: * Customer service, order entry, fo
Job Source: Phase 3 Marketing and CommunicationsAtlanta, GA, United States
At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace. Trusted by some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and professional work environments for businesses of all types and sizes to call their own. We do all of this by blending really great places to work with 5-star service delivered by a well-trained, experienced and people focused team. It is workplace as a service.
As we expand our network of locations, we are looking for the next best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. This is the perfect role for anyone aspiring to or have run their own business unit and those who can combine a love for hospitality and managing a team with the challenge of achieving revenue and business goals.
Your Future Role: Experience Coordinator
Do you enjoy creating lasting impressions and building long-term professional relationships? Do you have an engaging personality and love for hospitality? Are you fulfilled by the opportunity to contribute to someone's day in small, but profound ways? All of this will help you deliver an exceptionally high standard of personal customer service to our members and guests each day as an Experience Coordinator!
You are the team member that our members see every day, and the backbone of our daily operations. Seamless event execution, professional appearance and friendly, courteous demeanor are all essential ingredients in being successful in this role, as is the ability to think ahead and anticipate people's needs. You love people and people love you.
All this can be accomplished by:
Providing a warm and professional welcome to visitors and users of the lab at reception.
Effectively handling phone and in person requests for assistance.
A keen attention to detail to anticipate Member needs.
Opening and closing the lab location so that its ready for business and meeting our brand standards.
Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member and common areas.
Light cleaning duties with strong attention to detail to ensure the Lab is always up to brand standard for our Members.
Assisting in delivering Meeting & Events booked into the lab including set-up, catering, and clean-up.
Creating a community through contributions to member events and fostering ways to engage members and the local community.
Generating interest in the lab by assisting with certain local marketing activities.
Knowing the Lab's Members to ensure the best possible handling of requests, visitors, and service requirements.
Updating, charging, and maintaining accurate member information in billing software.
Being knowledgeable of all other lab locations, our products and services, and acting as a brand champion.
Serving as backup to other similar positions at other Serendipity Lab locations nearby (if applicable)
Requirements:
Reasoning, remembering, mathematics, appropriate language (written and verbal) ability.
Support and interact with members, visitors and lab staff
Hearing – Ability to receive detailed information through oral and telephone communication.
Talking – Clearly expresses ideas by means of spoken word.
Ability to sit, stand, type and view a computer screen for extended periods of time (covers
repetitive motions and vision)
Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location.
Satisfactory pre-employment D.O.T drug test.
Perks and Benefits:
Competitive hourly rate
Paid sick leave
Potential bonus up to $500 per quarter
80 % Paid Medical, Dental, Vision (Yearly Open Enrollment)
50% Paid Short-Term and Long-Term Disability
Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses
Paid Parental Leave Policy
401K –through TriNet & Empower Retirement Services
Employee Assistance Program (EAP)
Commuter Benefits
Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more
Generous Paid Time Off, Sick Time and company paid holidays
Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement.
Employee Referral Program
Essential Knowledge, Skills, and Abilities:
Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills
Experience in delivering a high level of hospitality and handling customer service request
Strong organizational and communication skills, ability to prioritize workload and work efficiently with minimal supervision
A high attention to detail and being keen to deliver great experiences
Being a self starter but being open and willing to take direction
Knowledge of Microsoft Office suite, including Word, Excel and Outlook
Planning, managing, and executing events or meetings
High School Diploma or equivalent
Minimum 1 year experience in a hospitality position
FT Customer Experience Admin Coworking jobs in Atlanta, GA, United States
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