Information Technology Support Manager
new york city, ny
IT Support Manager
Salary: $120,000-150,000
Location: Manhattan, NY
Are you passionate about delivering exceptional service and have a strong understanding of hardware architecture? My client, a prestigious hospitality & leisure group, is seeking a proactive and solution-oriented IT Support Analyst to join their team. If you're dedicated to providing unparalleled experiences to customers and possess comprehensive knowledge of hardware architecture, we want to hear from you!
Responsibilities:
Address IT-related incidents and tasks for US businesses
Offer comprehensive on-site and remote IT assistance
Arrange partner engineer visits as required
Keep end-users informed of incident and task progress
Oversee applications and infrastructure, ensuring compliance with central IT standards
Analyze and provide reports on incident and task statuses
Ideal IT Support Analyst
Have 2+ years of experience within similar role
Experience with IT Ticketing systems
IT Support experience within the hospitality or retail industry a MUST
End-user operating system administration expert
Strong communication and organizational skills
If you’re interested in this opportunity, please send your resume to Sharlene today! [email protected]
Must be authorized to work and remain in the US.
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