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Org3D
, NY, United States
Customer Success Manager - Hybrid - NYC Join one of the fastest growing companies in the legal tech space! We're looking for a strategic customer success manager to join an AI powered legal tech startup. The role: Work with up to 25, key mid-market and enterprise accounts. Track customer outcomes with regular client meetings. Drive QBR's, focuse
Job Source: Org3DArtemis Talent Group Ltd
, NY, United States
Customer Success Manager Location: New York Salary: Up to $170,000 depending on experience Skills : Customer Success, Customer Retention, Relationship Management, Account Management, Up-Selling, Cross-Selling, Compliance, Regulatory Reporting, Trade Surveillance, Market Surveillance, Communication Surveillance Artemis Talent have partnered wi
Job Source: Artemis Talent Group LtdBravado
Jersey City, NJ, United States
Customer Success Manager (Remote) United States of America $125,000–$150,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is committed to enabling individuals and organizations globally achieve more with their international customer support team. This team is looking to hire a customer success manager that will play
Job Source: BravadoWiley
New York, NY, United States
Location: Remote, USA Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the role: Customer Success Manag
Job Source: WileySolera, Inc.
Jersey City, NJ, United States
Customer Success Manager The Role The Customer Success Manager is responsible for on-site and remote product training, building relationships as a trusted advisor with decision makers, and improve adoption of the use and best practices of our products. What You'll Do Perform on-site and/or remote product consultation and training Develop and cu
Job Source: Solera, Inc.Fitch Group
New York, NY, United States
Customer Success Management is currently seeking a Customer Success Manager (CSM) based out of our New York office (Hearst Tower/Midtown). Fitch Solutions is currently seeking a Customer Success Manager based out of our New York City office. The prospective candidate will become part of our fast-paced Customer Success team, a group of dedicated p
Job Source: Fitch GroupEleos Health
, United States
Customer Success Manager Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effe
Job Source: Eleos HealthTicketManager
New York, NY, United States
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.
Job Source: TicketManagerNew York, NY, United States
Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?
We're looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.
In this role, you will manage a growing book of business and drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. You function as the crucial link between customers, partners like Facebook, TikTok, Pinterest and Snapchat, and our Product Development teams. You will be delivering first-class support, challenging the status quo and building solutions for business needs and outcomes.
As a Customer Success Manager at Smartly.io you will...
Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their social advertising
Become a specialist in the Smartly.io platform and digital advertising in general so as to be able to continuously solve problems for customers and provide best practices and consultative advice
Build and foster strong relationships with customers as well as partners like Facebook and Pinterest
Be the voice of customers to inform our sales process and product roadmap
Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
Help Smartly.io build a world-class Customer Success organization; contribute to build a library of knowledge that differentiates us from competitors and helps win and retain customers, optimize existing processes within the company and actively enhance all Customer Success initiatives
We are looking for you if you...
Possess 4+ years of relevant experience in a customer success or similar customer-facing function
Have advanced knowledge of social advertising (Facebook, Pinterest, Snapchat etc)
Are highly empathetic, with a positive attitude and a strong desire to help our customers reach their goals
Have a results-driven mentality, with a bias for action and collaboration
Are able to explain complex concepts clearly and translate data into insights
Have self-driven, entrepreneurial spirit
Have strong spoken and written communication skills
Are able and willing to travel for meetings, conferences and industry events (when possible)
Legal right to work in the US
Perks and Benefits...
Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
Generous healthcare packages & mental health benefits
Monthly wellness benefit and learning reimbursement opportunities
401K plus matching & equity grants for all new Smartlies
Volunteer time off days & company donation matching opportunities
Choice of computer (MAC or PC)
And so much more...
The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual's background, expertise, and experience in determining final salary. In addition to annual salary, Smartly.io's total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location. Salary in USD: $80,000 - 100,000
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Meet Smartly
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. We are the only company managing creative and media for 700+ brands worldwide and $5B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.
Visit Smartly.io to learn more.
Customer Success Manager jobs in New York, NY, United States
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