Director of HR Service

Austin, TX, United States

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C., and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.

Job Description Reporting to the Vice President of HR, the Director of HR Services manages consults and advises the WorldStrides business unit(s) on HR strategies, programs, initiatives, and policies and practices in the full spectrum of HR functions. The Director collaborates and works closely with the Talent and Operations communities of expertise (COE) within the Human Resources to meet the Company's objectives. The Director will provide key support in the areas of workforce planning, succession planning, employee relations, performance improvement, compensation, and strategic alignment. The Director works closely with senior leaders and team members to improve work relationships, build morale, increase productivity, determine staffing and training needs, and to enhance the retention of staff. Human Resource Business Partners (HRBPs) will report to this position.

Director of HR Service Responsibilities

Provides consultation and collaboration across the full spectrum of HR issues, providing feedback to and linkage with all functional components of Human Resources.

Builds and manages strategic relationships to proactively facilitate effective information flow, decision making, and actions all on human resources issues across the unit and project levels.

Provides the highest standards of customer service and along with the HRBPs serves as the primary point of contact for all HR issues and coordinates with other HR functions to ensure cohesion with WorldStrides' practices, procedures, polices and processes.

Supports and ensures that the annual merit process, promotion, and compensation reviews.

Plans and leads organizational design projects to streamline and implement new structures, roles, and/or processes that create speed and efficiency and support rapidly shifting business demands.

Conducts HR needs assessments across and makes recommendations for interventions where needed based on HR best practices.

Provides mentoring and coaching to cross-functional HR professionals.

Engages in solving HR problems by gathering facts, conducting proper consultations, and responding appropriately to each situation while working towards solutions that meets the needs of the business and culture.

Coach senior leaders on HR policies and processes, including succession planning and performance management to promote engagement and a culture of continuous growth and development.

Partners with the Talent COE to support the WorldStrides' Professional Journey and resolve complex and sensitive employee relations matters, conducting investigations, and applying relevant laws, policies, and past practice to mitigate risk for the company.

Identifies HR related training programs and group discussions on various topics for staff and management along with the Talent COE, including an effective orientation/onboarding program for WorldStrides.

Effectively engages, consults, and collaborates with recruiters and managers meet the talent acquisition and workforce plannings needs.

Works closely with the Operations COE with compensation and benefits in order to level new position descriptions and determine appropriate salary ranges.

Works with leadership to ensure WorldStrides fosters and demonstrates a workplace inclusive of creating opportunity, serving others, building trust, innovation and exceeding expectations through good management practices.

Work Perks

Fun & driven environment.

Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.

10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start - accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.

Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.

Opportunities for paid and discounted travel.

Flexible work schedule providing on-site, remote, and virtual office opportunities.

Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.

Fitness Center and cafe onsite at select locations.

Employee Assistance Program (EAP)

Paid Parental, Caregiver, and Disability leave.

Team Member Discount Program

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Austin, Texas; Vienna, VA

Bachelor's degree in human resources, business, or psychology, or in a relevant field of study preferred or equivalent combination of education; at least (8) years progressive human resources experience. Some international experience preferred.

Demonstrated ability to interpret and effectively apply US and international employment laws. ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge.

Demonstrated ability to communicate clearly and concisely, both orally and in writing.

S trong knowledge of MS Office and HRIS applications.

Ability to work both independently and as part of a team and demonstrated integrity, independent thinking, judgment, and respect for others are required.

Not Eligible

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