Customer Success Manager

San Francisco, CA, United States

We're passionate about technology and data - and how the combination of both can help our customers thrive.

As a leading source of insights and data for the technology industry, we help thousands of companies that use our platform every day to grow their business by optimizing their industry knowledge and prospecting capabilities.

With offices in Tel Aviv and San Francisco, we're constantly looking for talented individuals to join our expanding team. Regardless of the function, we take pride in our ability to deliver innovation, value and world-class knowledge our customers.

Our data-driven culture is key to enables us grow, improve our product and deliver excellence in this fast-paced industry - where there's an increasing demand for insights on technology adoption and quality data for lead prospecting.

At SimilarTech we value individual vision, initiative, and real work. Everyone in our team owns their work and understands the value of collaboration. That's why we look for candidates that will bring their own ideas and vision to the table - with the ability to thrive, lead with expertise, and contribute as part of a winning team.

We are looking for a highly motivated, proactive, persuasive, quick learning and goal-oriented individual to lead the company’s outside sales. Including hands-on work of identifying, pursuing and closing sales of the company's SaaS product.

Responsibilities

Developing company’s sales pipeline, develop sales strategies and materials to increase business opportunity

Sales development, outbound-oriented sales, analyzing prospects and identifying needs

Demonstrating products through web-based presentations and negotiating through to the close via email and phone

Managing and building team - recruiting, designing and implementing a scalable training program and materials for new inside sales hires

Requirements 1+ years of Outside/Inside Sales experience in the high-tech industry (preferably in SaaS / B2B)

Passion for technology

Experience with every single step of a sales process from sales development to closing deals, with building sales pipeline, upsell techniques

Good time management skills with the ability to prioritize in order to meet deadlines

Competitive and driven with a strong work ethic and motivation to succeed

English mother tongue and excellent oral and written communication and persuasion skills

Preferred Some technical background

Experience working in a startup environment

We are looking for a motivated, results-driven, creative individual who can demonstrate experience in developing marketing strategies and plans, across multiple platforms and channels. Requirements

A good acknowledgement of the B2B world and SaaS products.

Experience working in a small startup environment, where resources might be limited and marketing budget is not necessarily high.

Proven achievements and wide experience in variety of marketing channels (focus on content-marketing and PR.

An experience in developing marketing plans for companies, including market research and competitive analysis.

High level of English.

Preferred Vast experience in content-marketing

Experience working in a startup environment

We are looking for a highly motivated, proactive, persuasive, quick learning and goal-oriented individual to join the Company’s Customer Success Team. Including managing existing customers and developing long-term partnerships. Responsibilities

As a Customer Success Manager you will manage and develop long-term partnerships with some of the biggest online technologies in the world!

Increase renewal rates and reduce churn and influence future lifetime value through higher product adoption and customer satisfaction

Identify and facilitate up-sell opportunities to drive new business growth

Requirements 1+ years’ experience in customer-facing organizations preferably at enterprise or mid-market SaaS companies

Ability to manage influence through persuasion, negotiation, and consensus building

Strong empathy for customers AND passion for revenue and growth

Deep understanding of value drivers in recurring revenue business models

Passion for technology

Experience with every single step of a sales process from sales development to closing deals, with building sales pipeline, upsell techniques

Competitive and driven with a strong work ethic and motivation to succeed

English mother tongue and excellent oral and written communication and persuasion skills

Preferred Some technical background

Experience working in a startup environment

SimilarTech is looking for a talented web developer, with strong front-end focus to join our growing top-notch R&D team.

Responsibilities

Develop the company's web products including improving and maintaining existing applications and building future products.

Design, develop, test, deploy web applications.

Work closely with the technical founders of SimilarTech.

Requirements 2+ years of development experience of single-page applications using Backbone.js / Ember.js / Knockout.js / AngularJS / React / Vue.js or similar frameworks

Ability to write high-performance, reusable code for UI components.

Good understanding of SEO principles and ensuring that application will adhere to them.

Experience with version control systems, such as Git.

Personal responsibility, ability to work independently, good interpersonal skills.

Passionate about technology, Intelligent, curious and Highly motivated.

Preferred Strong UX skills and aesthetic sensibility.

Experience with server-side web development technologies such as ASP.NET MVC, Node.js, Java, Python.

Experience with relational databases and SQL.

Experience with graphic design tools such as Adobe Photoshop and Illustrator.

SimilarTech is a Big-Data startup with offices in Tel Aviv and San Francisco.

Our unique technology helps our users spot trends, research the market, and generate leads and prospects by providing insights regarding the technologies that are powering sites, and the company information behind those sites.

Already an established brand among leading Enterprise companies, with clients like Google, Facebook, Paypal, VISA, Payoneer, as well as many SMB companies around the world, we are looking for our next star to help grow our SDR / Outbound team.

SimilarTech is looking for a smart and determined Sales Development Representative to join our growing sales team.

Responsibilities

Developing company’s sales pipeline, develop sales strategies and materials to increase business opportunity

Sales development, outbound-oriented sales, analyzing prospects and identifying needs

Responding to rejections, detailing SimilarTech’s competitive advantages without over-pushing

Sending out a high volume of cold emails / messages, and meeting regular weekly, monthly, and quarterly quota of demo’s scheduled

Requirements 1+ years of Outside/Inside Sales experience (preferably in SaaS / B2B, but will consider any sales experience)

Passion for technology

Experience with outbound sales / sales development - high-volume emailing

Good time management and organizational skills

Competitive and driven with a strong work ethic and motivation to succeed

Excellent English (preferably mother tongue) and excellent oral and written communication and persuasion skills

Preferred Some technical background

Experience working in a startup environment

More Info Hours: Israeli hours + flexibility for some overtime when needed

Compensation: Strong base pay + commissions based on success

We are looking for a highly motivated, proactive, persuasive, quick learning and goal-oriented individual to lead the company’s outside sales. Including hands-on work of identifying, pursuing and closing sales of the company's SaaS product. Responsibilities

Developing company’s sales pipeline, develop sales strategies and materials to increase business opportunity

Sales development, outbound-oriented sales, analyzing prospects and identifying needs

Demonstrating products through web-based presentations and negotiating through to the close via email and phone

Managing and building team - recruiting, designing and implementing a scalable training program and materials for new inside sales hires

Requirements 1+ years of Outside/Inside Sales experience in the high-tech industry (preferably in SaaS / B2B)

Passion for technology

Experience with every single step of a sales process from sales development to closing deals, with building sales pipeline, upsell techniques

Good time management skills with the ability to prioritize in order to meet deadlines

Competitive and driven with a strong work ethic and motivation to succeed

English mother tongue and excellent oral and written communication and persuasion skills

Preferred Some technical background

Experience working in a startup environment

We are looking for a motivated, results-driven, creative individual who can demonstrate experience in developing marketing strategies and plans, across multiple platforms and channels. Requirements

A good acknowledgement of the B2B world and SaaS products.

Experience working in a small startup environment, where resources might be limited and marketing budget is not necessarily high.

Proven achievements and wide experience in variety of marketing channels (focus on content-marketing and PR.

An experience in developing marketing plans for companies, including market research and competitive analysis.

High level of English.

Preferred Vast experience in content-marketing

Experience working in a startup environment

We are looking for a highly motivated, proactive, persuasive, quick learning and goal-oriented individual to join the Company’s Customer Success Team. Including managing existing customers and developing long-term partnerships. Responsibilities

As a Customer Success Manager you will manage and develop long-term partnerships with some of the biggest online technologies in the world!

Increase renewal rates and reduce churn and influence future lifetime value through higher product adoption and customer satisfaction

Identify and facilitate up-sell opportunities to drive new business growth

Requirements 1+ years’ experience in customer-facing organizations preferably at enterprise or mid-market SaaS companies

Ability to manage influence through persuasion, negotiation, and consensus building

Strong empathy for customers AND passion for revenue and growth

Deep understanding of value drivers in recurring revenue business models

Passion for technology

Experience with every single step of a sales process from sales development to closing deals, with building sales pipeline, upsell techniques

Competitive and driven with a strong work ethic and motivation to succeed

English mother tongue and excellent oral and written communication and persuasion skills

Preferred Some technical background

Experience working in a startup environment

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